Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 220 reviews, the restaurant has received a rating of 4.0 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ Delivery
Address:
353 Trapelo Rd, Belmont, MA 02478
Phone: (617) 484-9623
Hours
| Monday
(Labor Day)
|
5 AM–9 PM
Hours might differ
|
| Tuesday | 5 AM–9 PM |
| Wednesday | 5 AM–9 PM |
| Thursday | 5 AM–9 PM |
| Friday | 5 AM–9 PM |
| Saturday | 5 AM–9 PM |
| Sunday | 5 AM–9 PM |
Menu
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Photo Gallery
Reviews
Jeff Sylvan
They recently had a management change and the difference is clearly visible in terms of turnaround time and consistency. The old shift manager was a good guy but this new one runs the ship like a well oiled machine. It’s seriously impressive to watch how efficient the place is now, with a newfound attention to detail and speed. It’s the type of pride in your work you’d expect to see in a more pricey restaurant.
Simone
The employees here are great!! Sure they’ve messed up my order a handful of times out of hundreds of orders, but when I point it out nicely they always apologize and fix the problem right away. It’s usually very clean inside and the seating with the TV is nice.
Steven Elliott
Ordered a midnight hot coffee, got into my car and drove home. Took sip off coffee and was not midnight dark roast. I watched these people shake the empty container and give me regular coffee. I drink this type of coffee 2 to 3 times a day so I know what it tastes like. Very upset and disappointed that they deliberately tried to get over on me thinking I wouldn’t know the difference. I will not be back.
Michael Sean Caveney
Honestly impressive how badly they screw up simple orders, giving glazed donuts when you ask for jelly, cinnamon rolls when you ask for apple fritters, etc. ALWAYS check your order before you leave the store.
Emily Gettys
My go-to dunks when back in town. They always keep the butternut donuts stocked, the line moving, and the coffee fresh.
Jackie Green
I ordered strawberry refresh, specified no sweetener, but it turned out way too sweet. I checked with the worker and they said the base was already sweetened and they did not add sauger/ sweetener. I ordered strawberry refresh many many times and the taste was always kind of plain, never be so sweet. So I had to throw away the drink, full large cup. By the way, the environment was a little messy, napkins on the dirty table.
Bianca Spataro
Staff here are so rude. The manager is particularly rude and has Zero customer service skills. I went in with two children and asked for 6 munchkins. The manager literally refused and said I could get ten. I informed them I needed 6 not 10 not 5. He stated he could not do that for me. I am a paying customer and he refused what I ordered. I walked out. I was in there giving them a second chance because they were rude three months ago also. But there are much nicer much friendly locations near by. The staff could benefit from a custom service class. The manager could also. Never going back
Summer
Always clean, and the staff here is lovely! They are so friendly and always accommodating. Many of the the customers are “regulars” which gives this location the hometown community feel. Love it!
Catherine Umina
I have not been in this Dunkin donuts in over three months. They are rude. The mask mandate is illegal and this staff will actually turn their back on you and refuse you service if you do not wear one. You can sit in line for 10 min and they will not say anything then you arrive to order and refuse service. They were rude before the masks and they continue to be worse. I drive all the way to Newton or Waltham for coffee.
Forrest Ash
DO NOT BUY FROM HERE IF YOU NEED DRINK MODIFICATIONS. I asked 3 times for oat milk and each time they gave me regular milk, causing stomach upset. Will be contacting corporate.
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