Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 278 reviews, the restaurant has received a rating of 4.0 stars. Price $
✔️ Dine-in ✔️ Curbside pickup ✔️ Delivery
Address:
49 River St, Waltham, MA 02453
Phone: (781) 891-5565
Hours
Monday
(Labor Day)
|
5 AM–9 PM
Hours might differ
|
Tuesday | 5 AM–9 PM |
Wednesday | 5 AM–9 PM |
Thursday | 5 AM–9 PM |
Friday | 5 AM–9 PM |
Saturday | 5 AM–9 PM |
Sunday | 5 AM–9 PM |
Menu
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Photo Gallery
Reviews
Kendrick Lau
When there’s no customers, the place runs smoothly. When there are, that’s when the clown show begins. Order a medium hot, extra cream, extra sugar? Takes 10 minutes for the staff to fumble around. The one at the register told me they were working on it. There were a line of 10 customers still waiting to have their orders taken, while at least 4 customers (including myself) were standing around waiting and coming up at the 10 minute mark. One poor dude was waiting for his order while I was in line – took them 15 minutes to make a regular, large hot coffee.
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Cristian Mulling
Great location, the employees are all good people, always happy to serve us and on top of the orders. Fast service and never had problems with the quality of my food.
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Steven Elliott
Ordered Mobile app
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Michelle Broderick
This used to be one of the best locations in the area. Now you can expect to be ignored by the staff as they fill online orders and will leave customers standing in line. I approached the cashier and asked if she could take our order, there were several people behind me in line. She told me she was filling the online orders. I said well there’s customer standing in front of you, you need to take care of them. She continued to ignore us as several customers walked out. Sadly this store went from well run to poorly run. Hopefully they can get some good management that can train their staff.
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Shea Danino
This Dunkin’ Donuts is outrageously expensive compared to all the others around!!! Not by a little, by a large margin! Don’t believe me, check it out for yourself. I work in construction and depending where I am I get my guys and I coffee at the nearest Dunkin every day. We were working closely this one and I stopped in to order and couldn’t believe I paid almost a dollar per drink and food more each. A dollar doesn’t sound like much but when it’s only a $2 drink elsewhere and it’s $3 at this location, same for the food, it is a 33% markup for the same product you get at any other location. Absolutely ridiculous! I’ll go out of my way to the next closest one just to avoid getting robbed by these guys.
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Sania Marinho-Gonzalez
I used to go in this dunking every single day and I stopped doing it because everything they do it’s not good, if you politely complain they treat you bad !!
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Stacey Melanson
They are slow and don’t listen/pay attention to your order. I ordered a curbside delivery and after 20 minutes I had to go in and get the watered down coffee. When I say water down the ice was melted before it even left the store.
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Steven Vogl
Fast and friendly! They also remember their regular customers, which is great to see. Very good folks working here.
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Brandon Gagne
3 times in a row now that the coffee is not sweet like a regular hot coffee from DD should be. When questioned about it they told me to stir it and sugar packets in it. This place is very close to home, but I’m going go some where else.
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Steven Elliott
Great place, really good coffee and nice people
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