Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 122 reviews, the restaurant has received a rating of 4.2 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ Delivery
Address:
12 Washington St, Chelsea, MA 02150
Phone: (617) 884-4946
Hours
Monday
(Labor Day)
|
5 AM–8 PM
Hours might differ
|
Tuesday | 5 AM–8 PM |
Wednesday | 5 AM–8 PM |
Thursday | 5 AM–8 PM |
Friday | 5 AM–8 PM |
Saturday | 5 AM–8 PM |
Sunday | 5 AM–8 PM |
Menu
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Photo Gallery
Reviews
Love
It hurts that I have to do a review on this Dunkin’ Donuts. This is a place that I visit frequently and I normally don’t have any problems with the staff or how my coffee is made. I decided to get some coffee today. It’s much later than usual that I’m getting the coffee and decided to go to my usual place. Lo and behold. It was the most horrible experience I have received and only order a large iced coffee. There were only two cashiers there, and neither one of them knew how to make the new mocha cold brew coffee being advertised that I requested. I have had this coffee two times before this visit today. It was made wrong, tasted disgusting and was thrown away twice. At that point I was frustrated and had the cashier make me a regular cold brew , even though I was charged on my card for the other coffee that cost more. When I asked the gentleman to make a regular iced cold brew he had an attitude and started slamming some things around and the other cashier was talking to him in another language, I believe Arabic and I can tell by her tone she was talking negative about me. So I then told him he could give me a refund if he had a problem making the coffee. He quickly threw the new order of coffee together which was a simple mocha and caramel swirl instead of the new mocha cold brew. I was never offered a refund for the extra money that was paid for the other order and left very disappointed. The reason for this bad review. Dunkin Donuts please hire and make sure your employees know the ingredients and how to make your meals and drinks for your patrons cause your the only one losing out. Starting out with this bad review and those ignorant employees will just find another job without a care.
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Elyssa Hoeun
Incredibly rude and unprofessional staff. I got charged for a coffee I never received on the basis that they did not recognize ringing me up when it was them that did not give me my receipt, which I saw come out of the machine after the transaction.
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Geovany Miranda
Gio painting strong the best ssuuuuaaaaa pure life pumpumpum
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KennedhyM
messses up orders and to many drugys near by
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Frank Luckiewicz H. Jr.
This Dunkin Donuts Raleigh be closed down they treat senior citizens like the dirt I’ve been a customer of Dunkin Donuts for 56 years and I’ve never been treated like I was treated in this Dunkin Donuts they should be closed down the place is always filthy to
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Lesny Figueroa
Cashier was really rude about a situation that didn’t involve him and was really unprofessional about the situation with co-worker. Food was okay but girl gave it with attitude.
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Saira Hernandez
My order is always wrong, or even don’t get my order ! Terrible Service
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John Keating
No counter when walking in had to wait 5 minutes. Then 2 people come out person after me got served first. Employee then forgot if I got my order. If this place gets busy I feel sorry for customers.
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Christina Oconnor
Love the employee’s they are so nice
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Rayna Santos-Wright
They usually get your order right, they are nice, and fast. The keep it clean for being so busy.
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