Dairy Queen Grill & Chill Menu – Springfield, IL

Type : Fast food restaurant

Location : Springfield, IL

Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain. Based on 566 reviews, the restaurant has received a rating of 4.0 stars. Price $

✔️ Dine-in ✔️ Drive-through ✔️ Delivery

Dairy Queen Grill & Chill 62702

Address:
3121 Atlanta St, Springfield, IL 62702

Phone: (217) 679-5059

Website:

Hours

Sunday 10 AM–9 PM
Monday

(Labor Day)
10 AM–9 PM

Hours might differ
Tuesday 10 AM–9 PM
Wednesday 10 AM–9 PM
Thursday 10 AM–9 PM
Friday 10 AM–9 PM
Saturday 10 AM–9 PM

Photo Gallery

Reviews

Miss Laney
Gross and cold! All fries are cold and soggy and no gravy?! Since when thank you for being such a rude shift lead Jessica! If I could tell you one thing in life that would be don’t lie we know when our food isn’t fresh we can taste it and feel it try lying to someone else honey!!

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C. Davis
Went in for a gift card and a quart of soft serve…..and had the most wonderful experience of meeting Nico today. Her demeanor, her manners and attention to detail make that place SHINE! If all people were of this caliber, the world would be a better place. That lady deserves the best! Thank you!

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Dwayne Terry
Extremely busy, kitchen skipped over my order in favor of drive through. So had some exrra wait time. Then, they got the items in a multiflavor blizzard wrong.

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Joe Bair
Poor costumer service. The kids running this store have no common sense and neglect to meet the basic performance standards. I’ve had problems before with this particular store before and it was a pain to resolve the mistake they made. Tried giving them another chance but that was the last time… FYI: If you have a peanut allergy double check your items before you consume any of their products.

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Randall Moallankamp
I placed a mobile order to be picked up. The order was ready when promised the shakes are a little thin but really good and our other items were spot on since we did not enter the establishment I have no comment about it but the outside was clean and well-managed the employees were efficient.

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Laura Hoskins
Children behind the line maybe 5 years old, Manager’s daughter.

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DENNIS D.
So… WOW. Surely my one and only stop here is not the norm or they wouldn’t be in business. Drive thru- I ordered two chicken strip dinners. I repeated two three times just to make sure. Got to the window the gal takes my money, gives me what I thought was way too much change and hands me some frozen whatever. I tried to hand it back but she just closes the window. I persist, another employee sees me and gets her to open the window. I hand her back the dessert, tell her I ordered two chicken strip dinners. She apologizes and takes more money. Hands me not one but TWO frozen whatever’s. I refuse them and again say I ordered two chicken strip dinners, she gets confused and another employee tries to explain it to her. No luck. The second employee calls the manager/supervisor over to help. Manager says let’s start over and refunds one dessert, then she refunds the second dessert. Can’t add two sums together I suppose. The original employee comes back and repeats my order again and then tells me ten dollars and change. By then I have already figured out I owe her $20+ so just give her the money and tell her to figure it out. She rings the two dinners up separately, makes change for the first and then finds she has exactly what she needs for the second dinner. Get home and find one dinner missing the toast and both dinners are 3 pieces when a repeatedly (like 10 times) ordered the 5 pieces. No big deal on the toast, the thing that I think was supposed to be milk gravy is absolutely disgusting anyway. Weird combo, chicken, fries, onion rings so what’s with the toast and awful “gravy” anyway. Over $10 bucks for a THREE piece without even a drink is ridiculous anyway. Won’t be back… ever!

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Al Capone
FREEEEEEEZING!!!!!!! Omg it was so cold in here. Eating ice cream on top of that! Wow were we freezing!!! Other than that, service was fantastic and sweet, and our blizzards, sundaes and cones were great!!!

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Tony Jenkins
I’ve been a little disappointed and Dairy Queen lately I went there about three times for ice cream sandwiches they didn’t have any they’ve done away with their military discounts but the people up on North Dirksen Parkway in Springfield Illinois hours for friendly and nice you know so it is what it is but for the corporation oh they did away with my orange julius drinks at the grill and chills and that sucks I love that strawberry Julius on a warm day I get the large and man is it’s satisfying so I’m disappointed that they did away with that and the military discount and they really need to have the products that are on their menu

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Joe klasinz
Ordered an ice cream cake, and the employees were very nice and helpful.

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