Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain. Based on 115 reviews, the restaurant has received a rating of 3.7 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
11800 Burlington Rd, Kenosha, WI 53144
Phone: (262) 233-8865
Hours
| Thursday | 10 AM–11 PM |
| Friday | 10 AM–11 PM |
| Saturday | 10 AM–11 PM |
| Sunday | 10 AM–11 PM |
| Monday | 10 AM–11 PM |
| Tuesday | 10 AM–11 PM |
| Wednesday | 10 AM–11 PM |
Reviews
Julie Matthews
I ordered a small Royal chocolate whatever blizzard and a small Royal strawberry cheesecake blizzard. Half way through they started tasting funny. Then I had the taste of mushrooms in my mouth for about a half hour until I had to rush home with food poisoning. $15 for garbage. I highly do not recommend this location. I have a feeling that the employees don’t start cleaning when they are bored.
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Diana
The old cashier guy Martell with grey braids is very rude. He yelled at my 8 yr old daughter because she didn’t know what she wanted. He needs to be fired, will not be returning. Not only did he reek of weed,I think he pocketed my money.
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Tyler Smith
Walked out while ordering due to staff being extremely rude to my 10 year old daughter. Specifically the bigger guy who wore a bandana. My daughter didn’t know what she wanted the second she walked up to register so he started shaking his head at her the entire time she ordered. I called him out on it and immediately left. Based on other reviews, this same guy is ruining others experience at this DQ location. Why is he still around?
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Jason Gleason
I attended the drive through for my lunch. There were 2 cars in front of my. I ended up pulling away after 15 minutes and still not being at the pay window. Very slow/poor service. Thanks for wasting my whole lunch for no food DQ! Culvers across the street is way faster.
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Cori E
Not great, but not bad. Hamburger was good. Ice cream cone was supposed to be a twist and was 90% chocolate and seemed to have shrunk in size from other DQ locations.
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Randall
There’s a large guy working in this DQ that should be fired before the business loses all its business… We got there an hour before closing time. I have never seen such a grouch. We tried to be nice. He rolled his eyes when our fam put in a fairly large order. Also griped a fair bit about some of things we ordered saying that it is a pain to make. Food gets stars but the dude behind the counter gets none
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John Brown
Great tasting food. Staff was nice up she could use a bit more training. They almost gave my food to a different person. Luckily, that person looked before they walked away. Also, I wanted to eat in and they still gave it to me in a bag to go. The coke freestyle were out of all kinds of flavor and drinks selections.
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Brittnie Alexa
The cheese curds are always hot which is obviously super important. Lacking stars because most of the employees are super rude for no reason. A white guy in a durag laughed in my face for trying to order an Orange Julius… at f*cking Dairy Queen!? BFFR
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cleangene17
Dairy Queen used to have very inexpensive, soft serve. It’s still very good, but a little bit more expensive. The only ice cream they have is vanilla, chocolate, or twist (both). They also carry slushies, milkshakes, ice cream and candy, and Dilly Bars, one of my favorites, that come in chocolate, butterscotch, etc. The food they sell are hot dogs, chili dogs, and hamburgers, which I call junk food. The food is average.
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Cyd Marie Lugo
Giving one star because of the service, not food. Went with my family today to have lunch, The person that took my order James was very rude, while we were placing our order our food came with sundaes and I asked for sprinkles and he yelled that he had to charge us extra for sprinkles I told him it was ok, then my husband started to place his order and he cut him off saying all the things that came in that burger, at that point we were confused of why he was doing that and he said he did not understood that we said meal. We love DQ and your products but someone with that attitude should not be working at customer service or being the first interaction we get as customers. DQ do better and look into this, dont know if he is a manager but with that poor people skills and customer service I could not recommend any family this location.
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