Dairy Queen Grill & Chill Menu – Morgantown, WV

Type : Fast food restaurant

Location : Morgantown, WV

Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain. Based on 283 reviews, the restaurant has received a rating of 3.3 stars. Price $

✔️ Dine-in ✔️ Drive-through ✔️ Delivery

Dairy Queen Grill & Chill 26505

Address:
421 Suncrest Towne Centre Drive, Morgantown, WV 26505

Phone: (304) 212-5986

Website:

Social Profile:

Hours

Thursday 10 AM–10 PM
Friday 10 AM–10 PM
Saturday 10 AM–10 PM
Sunday 10 AM–10 PM
Monday 10 AM–10 PM
Tuesday 10 AM–10 PM
Wednesday 10 AM–10 PM

Photo Gallery

Reviews

Louella Nine
This is the worst Dairy Queen I have ever been to. I placed an order, and it was read back exactly right, but when we received our food 2 of the 3 orders were correct and the 3rd order was totally wrong. How does the order get read back exactly right, but when you get your slip and your order; 1 out of the 3 meals are wrong. Also all of our blizzards had no lids. When it’s 80 degrees and you are in drive thru, you need lids. The ice cream is melting and evidently in drive thru you are taking elsewhere. The manager gave many excuses, for my $40 waste of money. The food also wasn’t that good. Super dry burgers. Pathetic. I’ll drive to Waynesburg for a top notch Dairy Queen, this one is a joke.

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Jt Redman
So as I do a good podcast for some yrs I decided to go to DQ in suncrest town center.

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Lauren slack
Don’t order an ice cream cake from here I am so upset about my sisters birthday cake. I asked for black and blue icing and lettering. Candy skulls. I told them I had my cake made there and it had sugary mermaid tail candies and I wanted the shakes into skulls. They misunderstood me and put the mermaid tails on it. The candies were also made of ice. ICE! AND IT WASNT EVEN FLAVORED! Just colored iced shaped into mermaids. I took them off so they wouldn’t melt bc she didn’t want pink and purple in her cake. They started melting as soon as we touched them. It would have ruin her cake. I also asked for flowers on it. Not a single flower on it. This is by far the worst Dairy Queen experience I’ve ever had.

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Nina Sarra
Cashier was so rude to my friend and I. I ordered fries and a blizzard, and once the blizzard came out I waited for the fries that had been sitting behind the counter for 10 minutes. Once I was handed the fries, I had told the cashier that I ordered barbecue sauce with them, and she asked me for 50 cents. Then, as I was eating inside, she went to the door to write “no indoor dining”, and asked my friend and I to leave.

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Morgan Robinson
I understand how short staffed everything is right now with COVID, but my boyfriend and I went for ice cream tonight and won’t be back. We waited in line for twenty minutes…. we watched our ice cream sit… the guy handed it to us and walked away from the window when my boyfriend asked for napkins. We waited. Nothing. I’m glad I had a tshirt in my car to wipe the mess up with. Close or change your hours if you’re that short staffed. Spare all involved.

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Erin Jackson
Ordered a birthday Oreo cake. Got there and they gave me an Easter cake. I asked if it was Oreo and they said yes. Got home and it wasn’t an Oreo cake. Very disappointed in this place these days!!!

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April
We ordered a cheeseburger with no condiments and this is what we got!! And no we did NOT ask for extra cheese.!! Is this a joke??

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Rylee Shinn
I’m not one to leave a review but after my experience this evening I am… waited forever to even order, out of gravy (and said they could make more but wouldn’t). Since they were out of gravy I got ketchup… never actually got it. I ordered a Sierra Mist and it tasted like carbonated water so I asked for something different and the guy working the window had terrible customer service since I pulled up to the window WITH AirPods in his ears. My fries were way too salty, no bread with my chicken strip basket and TERRIBLE customer service!!! 0 out of 10. Not worth your time or money with that service.

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Rhonda Brockett
Chocolate Ice Cream Machine was down the day we were in there. But service was great

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Gary Croston
So bad. DO NOT GO UNTIL MANAGED PROPERLY. NOT SANITARY AND FOOD AWFUL. Went in with my mother who ordered a blizzard. I refused to order because the place was so filthy. Food all over the floor as well as storage containers for food. As we waited a few minutes to order I noticed an employee at drive thru sitting on a milk crate on her phone. As we ordered we heard her use multiple f bombs about how much she hates cleaning and then 10 minutes later heard her say “oops, I forgot I was drive thru and had my headset off”. Mom’s blizzard was the wrong order. They remade it with almost completely vanilla ice cream. Then an elderly family came in and said they waited in drive thru for 20 min with no answer. Girl at register said they were slammed earlier but I explained the true reason that the girl was on her phone and could not be bothered. DO NOT GO HERE UNTIL IT IS MANAGED PROPERLY. NOT GOOD FOOD OR SANITARY visit was around 16 AUG.

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