Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain. Based on 246 reviews, the restaurant has received a rating of 3.0 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
1 Park Ave, Washington, PA 15301
Phone: (724) 503-4752
Hours
| Wednesday | 10 AM–9 PM |
| Thursday | 10 AM–9 PM |
| Friday | 10 AM–9 PM |
| Saturday | 10 AM–9 PM |
| Sunday | 10 AM–9 PM |
| Monday | 10 AM–9 PM |
| Tuesday | 10 AM–9 PM |
Photo Gallery
Reviews
Michaela Bailey
Unfortunately did not have a good experience. We went through the drive through and rather than taking our order at the menu board, we had to give our order at the window. We then had to sit and wait for our order for over 20 minutes just ahead of the drive thru line. Once we finally received our order, we were missing fries (had gotten two combos – checked the receipt, both meals have fries), so I tried to go inside to let them know and the storefront was closed. As there was at least 7 cars in line at the drive thru, it would have likely taken at least an hour to get back around. I tried to knock on the door to just let them know we needed fries, but no one ever answered.
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Mike Healy
Do not come to this DQ if you will arrive 30 mins before they close. We waited in line from 8:40-8:58pm. At the speaker we were told our order would be taken at the window. When we reached the window the young lady said they were not taking any more orders after 8:50pm and that was the rules. Not posted in the Drive Thru at all. If this is your policy please post a sign in the drive thru entrance that you will not take orders 15 to 30 minutes prior to closing. We wasted 20 minutes because your staff lied to us at the speaker. Most days this DQ performs well and we’ve had no or minor issues with our orders.
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Rhya Elattrache
I’ve consistently experienced issues at this location for years now. They are always closed earlier than what is on Google or the DQ website. Most recently, I was in line a half hour before close and when I finally reached the front of the line, they said they are done taking orders after I spent a full 30 minutes waiting in line. When I mentioned that I was here well before close, the girl’s response was “Well I don’t know what to tell you.” I couldn’t help but respond and mention that she could’ve been nicer and handled the situation better by letting those in line know earlier.
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DEBRA UBEL
Went through drive through – one blizzard and one peanut buster parfait- no lids – half melted – dripped all over my car. Adult supervision badly needed at this location. Never again.
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Zachary Taylor
This DQ does wonderful with their food. Always made to order it seems and the workers are normally pretty well on top of things. Place is a bit small and limited seating however if you’re just wanting a quick bite or cone etc. It’s worth the stop. Just wish it was easier to get in and out of the parking area since it’s also a gas station and Dukin Donuts and no drive through for the DQ
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Chrissy Baker
The site says the restaurant closes at 9 and drive thru at 10. We got there at 8:50. About 6-8 cars in front of me. A few pulled up but then here was no moved around 9pm. The 1st car sat at the speaker from 9 until 915. Everyone else left. When I drove past the window, the girl was cleaning. No warning, no “we’re closed”. About 30 minutes wasted for us and the company lost out on a good amount of money. This DQ is dysfunctional.
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Dan F
Went in with a family of four ordered ice cream only right at 15 minutes nobody else in the dining room. I had to then go up and remind them that we still need our ice cream they went ahead and made it handed us a banana split and say sorry we’re out of whipped cream but fell to tell us that during ordering. Seems your employees need better training to let your paying customers know when you’re out of the item instead of taking our money. So you got a one star because as low as I can go unfortunately these reviews will be available on Facebook as well. And we didn’t get drinks however the machine was completely torn apart you can see the ice under the machine being exposed to everyone and anyone getting drinks as to if someone overflowed a cup it would be in the ice for everyone else.
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m zjc
STILL ABSOLUTELY HORRIBLE!
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Keara Stettenbenz
We went to the drive through at 8:30-8:40pm and we sat at the drive thru speaker for around 5 minutes with no service and when we pulled forward to see why no one was taking our order, they were cleaning. another car came along and the same happened to them. they are ignoring customers because they already cleaned the machines.
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CC
Do not go here. There are better locations anywhere. This is the most incompetent staff, they never have equipment working, they’re always out of stuff, they shut down early because they’re lazy. Do not waste your time, you’re better off driving 20 minutes up the road, or going to a completely different product.
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