Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain. Based on 575 reviews, the restaurant has received a rating of 3.9 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
1424 N New Rd, Waco, TX 76710
Phone: (254) 776-6662
Hours
| Thursday | 10 AM–10 PM |
| Friday | 10 AM–11 PM |
| Saturday | 10 AM–11 PM |
| Sunday | 10 AM–10 PM |
| Monday | 10 AM–10 PM |
| Tuesday | 10 AM–10 PM |
| Wednesday | 10 AM–10 PM |
Menu
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Menu Photos
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Reviews
S T
The girl at the drive thru is extremely rude. I don’t expect anyone to gush or go out of their way to be overly friendly or polite. However, this girl was very rude from the beginning. My 13-year old son commented on the fact that she was very intimidating after we made our order and were driving to the window. I was smiling and being pleasant and saying “please” and “thank you” to everything but she made it her goal to stand there and glare at me for no reason. It was definitely her intention to be rude and intimidating.
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Mary Reviea
Bad review. Ordered 2 combo meals and 2 blizzards. Blizzard were made first and was melting badly but the time we got our food. No lids. Why don’t they put lids on them. Most people eat the regular food first and then their treat. They put lids on drinks. Doesn’t make sense to me
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Catherine Hogwood
You have an African American girl with glasses and long reddish braids that works at the New Road location and she has the worst attitude. She never greets you when you approach the counter. This is the third time we have visited this location and her attitude really sucks. My family and I love coming here but after today I doubt we will return. She needs a major attitude adjustment.
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Jeannie Dolberry
I always choose the drive-through. I haven’t been inside. Service is always with a smile even when it is busy. I love the ice cream here! Such a Texas Tradition!
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ejs3girls
Rudest girl at the window. Omg…. She just looked at me when I drove up after she yelled out the window for me to drive up to the window. I said “hi”….she just looked at me like she was going to hurt me. After I ordered and gave her my card, I thanked her and she turned her back and shut the window. She gave me my order and I decided to thank her again anyway… she literally gave me the scuzziest look you could give someone and stood there and just stared at me. Ok awkward….. I drove off in disbelief that a worker would not greet, talk, smile, respond …nothing. Just the dirtiest look like I had the audacity to interrupt her night. Will never go here again. Get nicer workers DQ. You are in the service industry. Good help is hard to find I guess.
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Melissa Almanza
Fresh and delicious from our local DQ on New Road ❤ Always happy with our order.
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Charlet Crane
I give NETTY 5Stars she was polite an got my order out promptly thanks Dairy Queen im totally coming back
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Diana Powell
Food is always good and always hot. I think some of the employees need to have better attitudes and better customer service
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Kenneth Pugh
They were out of gravy. They hav3 the Chicken strip baskets on sale and they were out of gravy. Then asked if I wanted to substitute for it, and I asked to speak to their manager. While the manager assured me that it would only take 5 minutes to make, the other girl had said 15 minutes. I had to ask for some free ice-cream for the inconvenience because NOTHING WAS OFFERED! And then was asked TWICE to move. I moved and then watched other cars stop where I had been parked.
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Stefani Slaughter
This Dairy Queen always makes the BEST blizzards! My favorite place for ice cream in Waco! Toppings are mixed perfectly from top to bottom of the cup. It’s always thick, never runny. They’ll even turn it upside down for you. Try their Turtle Pecan Cluster blizzard! Yum!
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