Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain. Based on 72 reviews, the restaurant has received a rating of 3.6 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
5386 University Pkwy, Natchitoches, LA 71457
Phone: (318) 228-8360
Hours
| Sunday | 10 AM–10 PM |
| Monday
(Labor Day)
|
10 AM–10 PM
Hours might differ
|
| Tuesday | 10 AM–10 PM |
| Wednesday | 10 AM–10 PM |
| Thursday | 10 AM–10 PM |
| Friday | 10 AM–10 PM |
| Saturday | 10 AM–10 PM |
Reviews
The Lynch Family
The man cashier is a true asset to this location. He has excellent customer service, and he took his job very seriously. He was washing the food trays, washing tables, sweeping the floors and paying attention to the counter, and immediately going to attend to the customer. I wish I knew his name. He’s an exceptional employee.
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Taylor Gibson
We ordered and every item was wrong. We didn’t have any special requests, just two regular menu items and a shake. Got questioned about it when we said the things weren’t correct. We’re ordered two double burgers. We were charged for them, but we received singles. We asked and we’re treated like we made it up. And never got the correct items. We were polite, and the staff just seemed rude about everything. They forgot to bring out the milkshake when they did bring our food. (We had to pull into the spots to wait on the order after the drive through) and when we went in to ask for it, it was the same as the food. We were questioned and then they went back and found a milkshake. I say found because it was old, melted, and the whipped cream had separated. We didn’t even keep it. Just said no thanks and left.The entire experience was terrible.
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Latrice Bayonne
I purchased a 2 for $5.00. The chili dog and fries. The drive thru employee handed me the bag upright therefore the chili covered the bottom of the bag. The hot dog was so old that it was hard to bite the meat. The French fries were brown and hard.
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Anita Stamm
Hot fudge shake was incredible. All the staff was so friendly!! We will be going back soon!! We were treated like family!
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Charlotte
If I could give ZERO stars, I would. This location has been terrible all 3 times we have stopped here. This time we ordered a MEDIUM blizzard but was given a MINI for $4.59. He wouldn’t listen when I told him I ordered a medium. He didn’t turn it over because it looked like the pic aside from the napkins because he refused to give any & the lid off the sundae that we had to put it in the keep it from making a huge mess in the car. He knew it was melted when he shoved it out the window. It was literally all down the side of the cup. He refused to give us any napkins. HIRE BETTER PEOPLE!
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Justin Terry
I always stop in this Dairy Queen, when I leave Natchitoches. I’ve been here multiple times, and whenever I visit, it’s always the cleanest, friendliest, most affordable option, with the greatest service, kindest employees, and phenomenal food. This Dairy Queen should be the model of all Dairy Queen restaurants (and every other fast food establishment) nationwide. If you don’t believe me, just visit this lovely little eatery and find out for yourself!! Keep up the fantastic work!!
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Susan Lemoine
Ordered 2 steak finger baskets and got home and it was chicken!!!! Will not leave the drive thru without checking!!!! Very dissatisfied!!!!
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Julie Bonner
Why would you put chocolate syrup in a blizzard? Went right in the trash. What a waste of $5.69
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Stephanie Bingham
For being new in town they didn’t staff well. I know getting good employees right now is tough on everyone however I believe a child could do better. Got sick shortly after eating. Service was subpar. Workers seemed to care more about each other than the customers they were supposed to assist.
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Jason Lucas
This Dairy Queen location is newly built and is a very nice facility. The staff were very friendly. I ordered a cheeseburger and chocolate coke, which the young man taking my order have never heard of but was accommodating when I explained it. My cheeseburger came out so smashed though, it was unbelievable. I know better than to expect high standards from fast for, but this was a little too “fast-food” to be acceptable.
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