Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain. Based on 320 reviews, the restaurant has received a rating of 3.9 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
55 29th St, Wheeling, WV 26003
Phone: (304) 232-8990
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Reviews
Samantha Wilds
While my taste buds may not dance with delight for DQ, there’s a singular spot that holds the key to my frozen dessert cravings. Within those walls, the staff transforms into ambassadors of kindness and assistance, leaving no ice cream lover behind. Amidst this culinary symphony, Dawn, the maestro of smooth operations, orchestrates a delightful experience that tickles the taste buds and warms the heart.
Miranda Logar
The mgr took our order tonight when we walked in. I told her I needed “4 Pup cones and since they’re not with me just charge it under whatever you have to”. After ringing up the rest of our order her nasty attitude shined bright! *Your dogs aren’t with you so I’ll have to charge for 4 kids cones* (it was in the WAY she said it). “Yes, ma’am I already stated that whatever you had to charge for was fine, but they’re for my dogs”… it came to like $9 something for them not counting our meals, that’s not the problem, it was all in the delivery – to top it off she left the paper on the cones and put them in a sundae cup which made it impossible to get paper off w/out being a COMPLETE MESS! Then when I pointed out that my “cup cake” had been melted in several layers after only taking ONE bite and it tasted HORRENDOUSLY freezer burnt- I asked to switch with the ONLY cup that wasn’t melted in 3 layers at 3 different times. The only reason I didn’t pick it first is bc it was BARELY a THIRD of the way it should have been full… I understand that sometimes you get busy and have to stop doing a project, but for the love that’s all holy PUT IT BACK IN THE FREEZER until you can finish making it (PROPERLY)!!!! I worked at a Dairy Queen 20 years ago… I KNOW how/what they SHOULD look/taste like bc of that AND that’s the only cold/frozen treat I usually get ANY DQ, besides the dipped cones… and after watching them handling money and doing a multitude of tasks w/out washing hands -needless to say I WON’T be getting anything “dipped” in the near future! Lmbo! DQ Fan ppl- the link you posted is broken, or maybe you need to remove the “.” After the “a” … or email me. .
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Alisha Hanlon
Worst dq ever! My burger was a disaster cheese wasn’t melted burgers weren’t hot everything was sliding off the bun and the hot dog was smashed fries were cold! Girl working is thief worked at burger King and tried to pocket customers change (my husband called her out on it) also says online they have smoothies and they don’t so need to update your online menu! If I didn’t have to leave at least one star I would I won’t be coming back here ever again! Cashier said ” sorry it took so long your food got lost back there” place is horrible!
John K
I give fast food chain restaurants three stars unless they do some thing exceptionally well. Typical small size small town dairy queen. The staff is super friendly. The place is overall clean. Except for the six flies on the window. Without the flies it would definitely be a great place to eat. Food was what you would expect from a Dairy Queen.
Elle Fae
It’s ok. Ice cream is fine. Don’t get the fish sandwich, worst I’ve ever had.
Michael Cujas
Had an amazing lemon lime slushy. Gave me brain freeze but was good and would of made for a killer mixed drink.
Ashley Evans
First of all rude, incompetent employees. Wouldn’t give half of our order. My sister and I always go here and they usually give us cheesecake crumbos for my sister’s strawberry sundae. Well they didn’t want to tonight prob all cause they were busy. We were EVEN willing to pay extra and still nothing. Let alone very rude service. And we usually like this store at SOUTH WHEEELING. Please retrain your employees with manners. And even if a costumer is willingly to pay for something extra like they normally do just do it and not try to fight with them. I won’t be going to this one for a long time. 02/21/22 Arrived there around 6 something too and the drive through wait time was horrible! For only two items that were ice cream. Do better.
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Mary Bowen
The service was excellent and the girl who brought our food to us was great! I am handicap and she brought my order to our car. Instead of a tip she said to do a survey and when come back I may get free dilly bars or a discount.
Stacy Costlow
730pm on a Sunday. Drive thru so busy I waited in line for 20 minutes, without moving. Decided to go inside. At least 4 employees inside, doing NOTHING. And then the soft serve ice cream was so soft, it was dripping before I got back to the car.
Cynthia Frank
Dairy Queen is a place that you can always count on for consistency. It’s still the same ice cream that I grew up with.
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