Derreck Turner
Came back again and server Heather was fantastic on top of everything overall great service even though the location was busy she made it a point to give us attention and stay on top of everything
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Gregory Shelton
This was my first time here. There was a little wait about 2:00pm in the afternoon. Just a little busy for a Monday.
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grace hernandez
It was pretty busy and took a while for our food to be done, but it was well worth the wait. My chicken was seasoned perfectly and was juicy, the turnip greens were pretty darn good, and my husband and son’s steaks were done to their liking. Our waiter, Shane, was super busy but did his best to make sure drinks were filled and that we had everything we needed. Overall it was yet another wonderful meal at Cracker Barrel.
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Ellington Walters II
Stopped in on my way home, had breakfast and the meal was delicious and I loved the fried apples
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sticky wickets
Tl;dr: Manager has a tantrum and turns red, we leave without paying for our cold food and get better service elsewhere.
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Susie Crawford
Good portions, really enjoyed my meal, service was great, the restaurant was very clean!
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Angie Booth
Server name Ryan was excellent wonderful personality, very professional and made our visit a joy. Please have him as a trainer he should be cloned if you want happy customers. The cooks Nolan and Curt did an excellent job in the kitchen. I go to Cracker Barrels often and it’s a joke that my husband and I try not to address issues but usually need a manager. Not today. We were served well and the food was prepared exactly as customly asked, thank you gentlemen. Mr & Mrs Booth.
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Val Glasscock
The country store is loaded with all kinds of goodies and gift ideas for all ages. The restaurant was pretty busy, and our server didn’t spend much time with us. They were polite, just busy. The food was delicious too!!
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Carrie Hamminga
I visited this Cracker Barrel 7/3/23 approximately 11:30 understanding they would be busier than usual due to the holiday. We waited about 15 minutes to put drink orders in and when our server Brianna came to our table, she just asked if we were ready to order food completely forgetting about the drinks. We nicely placed out drink and food order. Other larger tables were getting served way before us-but no big deal we are patient. Our server Brianna never updated wait time or even offered to refill our empty drinks. The other tables around us had Kristen as a server and she was extremely attentive and friendly. We asked for a spoon and never got it and had to ask a different server. Brianna never checked on how our food was when we got it. She went to other tables and we felt completely ignored the whole visit. We never were rude or disrespectful but next time I visit I will make sure Brianna is never our server again. Even though Kristen was not our server she was doing an amazing job and I wanted her to be recognized.
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Tina Bickford
We were seated within 10 minutes of arriving. There were 2 empty tables beside us. As we waited several minutes, those tables were seated with people. They received their drinks and their food order was taken and one of their orders came out before we even placed a drink order. At the 25 minute mark, I asked the lady standing there if someone was going to wait on us. She said she would get the manager. 5 minutes go by and I ask her if we can at least get drinks. After a couple minutes, the GM, Kayla, came out and apologized and said she was working on the customer service aspect of the store and kindly, but unnecessarily, comped our meal. Even after that, we were never checked on to see if we needed a refill and if I had not been standing up, ready to leave, the waitress wouldn’t have asked if we needed anything. She asked that we give them another try after she gets a chance to get everyone in order. We greatly appreciate the gesture of the comped meal, but truly don’t understand the waitress not even checking in on us after she knew how long we had waited. First world problems, I know. But it was really frustrating seeing people around us get drinks and food and nobody even checked on us. If it has been a staffing issue, I would have been more understanding. But nobody around us had trouble getting waited on.
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