Fast-food chain offering Mexican fare, including design-your-own burritos, tacos & bowls. Based on 685 reviews, the restaurant has received a rating of 3.9 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery
Address:
1409 Hamner Ave, Norco, CA 92860
Phone: (951) 817-0447
Hours
| Friday | 10:45 AM–11 PM |
| Saturday | 10:45 AM–11 PM |
| Sunday | 10:45 AM–11 PM |
| Monday
(Labor Day)
|
10:45 AM–11 PM
Hours might differ
|
| Tuesday | 10:45 AM–11 PM |
| Wednesday | 10:45 AM–11 PM |
| Thursday | 10:45 AM–11 PM |
Photo Gallery
Reviews
Angel Martinez
Food is great and fresh. The atmosphere is very boring. It’s always messy. The area you get your drink, napkins and utensils is either always dirty, sticky or they’re out of forks. It’s always the forks! You walk in and not a single person greets you. The attitude the servers have are wild. Just a bunch of kids with attitudes. After you pay. Don’t expect a thank you!
Chris Navarro
Normally when I eat here at this location, I have to deal with 1 rude team member and their rude manager but luckily for me, this person was serving my food this time around! This team member is incredibly rude and hostile towards customers. The food is ok at best but some team members including the manager are completely rude and lack common respect for their PAYING customers. I will never return to this location. I do not like dealing with rude people especially when I am a paying customer. I understand that customers can oftentimes be rude as well. However, I do my best to be kind and respectful, but do not treat your customers poorly and expect them to continue returning. Avoid this Chipotle and eat something else… It’s not worth the headache or frustration of dealing with adults that behave like rude children…
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Jazmin Puente
Terrible customer service. They forgot the rice on my burrito bowl. The kids build your taco only came with taco shells and cheese. The other order was filled maybe half way, if that! We spoke to the store employees and they did not care at all. Don’t recommend.
Rocky’s Modern Life
Ok so it’s no secret I’m a large man (body builder). I eat more than the average person and I get that. So I order a triple chicken bowl. I figure why beat around the bush. I don’t mind paying for it I just need to eat. So I get really upset when someone tries to give me less than what I’m paying for. I literally told the kid on the makeline I’ll pay 22 dollars for my bowl but it has to make sense. Triple is triple. It’s not x1.5, x2, or x2.5. It’s x3. Then I get to the end and she rings it up for 18 dollars. Not everyone rings it up the same so I ran the card. I thought maybe she was being cool after I had to fight for the correct portion as I ordered it. So after she runs the card she goes, there’s a separate transaction for $4.30. I very calmly look at her with mild disgust but I just say ok and I hand her a 5 dollar bill. That girl had the nerve to ask me if I wanted my change and never gave me a receipt. Can we maybe hire an adult to work here on a Sunday morning?
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LN14
Lately has been getting worse and worse. I just went inside ordered a bowl and chips. I get home read like no chips in the bag. no big deal try and call (3 times) to see if I can get them next time. No answer on 3 calls. Decided to go back to get my chips. The guys seemed annoyed when I told him, didn’t say a single word to me. Terrible customer service.
Ishine Ishine
My ( 3 of them) all half way… never been to a Chipotle where they didnt fill it up
Stephanie Garcia
Ordered off grubhub and I got a bowl with just chicken in it and a empty drink cup in the bag . My kids burrito was plain with chicken in it. Not sure what’s going on here but we will never order again . Also a hair in my chicken .
A R
I went to purchase 2 burrito bowls today and when I went to pay I was told I was going to be charged extra for the salsas, sour creams, and corns because they were on the side and not on the bowls. I asked since when did this extra charge appear and I didn’t get a straight answer. I have been ordering all my orders this way because my food inside the bowls gets soggy since we don’t eat it right away. If this is the case the customer should be notified prior to putting the lid on the bowl or you need to create signs that inform the customer of these changes and let us decide what is more convenient for us as consumers. I am very upset about this experience. Additionally, when I ordered through the app some of my sides were missing and our bowls were half full but prices continue to increase. I understand that a lot of things continue to change. However, this was the last straw and I do not appreciate the service I was given today or in the past. I do not want anybody to have the same horrible experience that I had. Therefore, I will not recommended it to anyone. I hope these policies change otherwise more customers will endure the same experiences I have. This is not very professional or acceptable.
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Stephen Frankini
Great food. I love how quickly they get you your food, no matter how busy they are.
Sara Bedford
Flavor and service wise I love it! Great. I love ordering online and picking up saves lots of time specially when you only have half hour lunch. The reason for the two stars is because I tried giving them so many chances with the salad. But I’m aways disappointed with the result. There’s always barely any lettuce or greens to barely even call it a salad. Look at the picture attached. I can literally count the pieces of lettuce.
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