Fast-food chain offering Mexican fare, including design-your-own burritos, tacos & bowls. Based on 106 reviews, the restaurant has received a rating of 3.8 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery
Address:
901 Fair Oaks Ave B, S Pasadena, CA 91030
Phone: (626) 517-2888
Hours
| Friday | 10:30 AM–10 PM |
| Saturday | 10:30 AM–10 PM |
| Sunday | 10:30 AM–10 PM |
| Monday
(Labor Day)
|
10:30 AM–10 PM
Hours might differ
|
| Tuesday | 10:30 AM–10 PM |
| Wednesday | 10:30 AM–10 PM |
| Thursday | 10:30 AM–10 PM |
Reviews
Liza Xu
The place needs regular cleanimg and service is okay. Steak barbacoa quesadilla with a side of guacamole. It was delicious but had to get my own drinks and clean my own table.
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User One
The South Pasadena location of Chipotle is average at best. They routinely get online orders wrong or are very sloppy in assembling the foods. The salad that’s prompting this review for me looked like I was eating someone’s picked over salad leftovers from a previous day. The lettuce was soggy and everything looked mixed around. Another meal in the same order was missing multiple components that were selected in the online ordering process. I can only recommend going into the store to order your food so you can witness the food being made.
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Katrina Brickman
Note to manager: please use tongs when adding lettuce!!! The crew is great at changing gloves and washing hands but gloves are being used to open fridge, touch cash register all sorts of communal surfaces and then scooping lettuce with the same tainted gloves. You will fail health inspection that way.
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Spencer Brown (SBROWNS)
I keep trying to give this Chipotle location a chance, but it is so wildly inconsistent I don’t think I will be back anymore. The quality and quantity of your order really just depends on who is working. The last bowl I got was so small that I pushed it all to the side and it only filled up half the bowl. When I asked for cheese I got the lightest dusting of cheese like 15 shreds. Training needs to be better or something, I get the feeling that half the people who made my orders have never eaten a Chipotle bowl in their life. It also seems like ingredients are constantly low despite there being virtually no customers in line. I’ve never seen the place with more than 4 people inside, yet its like the staff is stretched thin. I know that prices have increased everywhere, but when you are now spending 14 or 15 dollars for a burrito bowl it should be a good amount of food. Skip this location and go to another nearby.
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Mick Ingram
Awful service. No accountability. Feels like this location has no idea what Chipotle service means. I’ve never had such bad service at a location time and time again. Inconsistent food quality like over cooked and burnt chicken. Soggy bowls. I’m so frustrated with this place. My order was promised at 7:30pm. I’m told it’s delayed which is fine, when I do get my order 15 minutes later it’s cold, and looks like it’s been sitting for a while. No idea what is going on.
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David Yu
Very inconsistent and the portions are small but sometimes they’re big it just depends on who is doing your bowl also ordered carryout and got no utensils inside, how do I eat it if I don’t have utensils?
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Zachary Leung
My friend warned me about this location and about how they can be stingy when it comes to the servings they give you. I decided to go against his advice.
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Danny Cousimano
Very delicious food to indulge every day of year. With family and friends. The staff excellent customer service with a smile always.
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Monica L. Gutierrez
Found 3 bugs in my burrito bowl. Took it to the cashier and got refunded but no apology.
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Jonathan Mejia
location used to be good, not sure what happened with the old staff. this new staff definitely does not care and are extremely dirty. food does not taste like it came from a chipotle and that new cashier “black he/she” clearly doesn’t care. he/she just stands there instead of grabbing a clean ragg and wiping all that nasty lettuce, cheese, etc off the counter while the other workers are helping out the customers. management should also be accountable for whats happening.
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