Fast-food chain offering Mexican fare, including design-your-own burritos, tacos & bowls. Based on 391 reviews, the restaurant has received a rating of 3.0 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
5000 W Slaughter Ln, Austin, TX 78749
Phone: (512) 582-1445
Hours
| Thursday | 10:45 AM–10 PM |
| Friday | 10:45 AM–10 PM |
| Saturday | 10:45 AM–10 PM |
| Sunday | 10:45 AM–10 PM |
| Monday | 10:45 AM–10 PM |
| Tuesday | 10:45 AM–10 PM |
| Wednesday | 10:45 AM–10 PM |
Menu
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Photo Gallery
Reviews
Marco Salinas
I decided to grab a steak bowl and was glad I did as it was great. Everything was well seasoned and the portion was pretty good as well. I ordered through the app and found it to be an easy/smooth process. The meat quality was good but I did encounter some chewy parts. This was a delivery order so Ill have to try a pickup order to see how it compares. Definitely a good spot for controlling what goes into your meal.
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V Zone
Outstanding – the speed machine – ” Lucas” he was amazing with all the guests, making sure everyone is served right.. he was super FAST, I was super impressed with the way he was serving every guest and so quickly- NEXT LEVEL
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Carlos Jimenez
It seems like every time we come to visit the number of stars I have to give go from 5 to 4 to 3 to finally this review which is which is a 2. When this location first opened it was spectacular, in regards to the quality of food. I will say the staff is still friendly and services quick. Well as you can see by today’s photos ordering a Barbacoa bowl doesn’t get you much, I staple plus more lettuce then ingredients. Take a look at that bag of chips, use my points to grab some chips and salsa, and of course they forgot the salsa and it looks like they just grabbed a handful of chips and tossed it in there. Well I did the drive-through but because of the air I had to park and go inside. Now in all fairness they did give me an extra bag of chips, but as we dove into the meal they should’ve just kept it, because boy were they stale. If we decide to go to this location again I’ll definitely go inside or watch and build it. It’s convenient that it’s close by but there’s another location a few miles away that we’ve never had issues with. Sorry for the team who works at this location and for the two star review, sometimes quality control needs to happen more often.
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Greg Garza
Absolutely ridiculous how small a portion this is. They charge close to $16 for one of these and the bowl is not even half full. I don’t eat Chipotle often at all so this might be normal. Never going back here again. Got this delivered, they are taking advantage of us not being there to watch them build these. Getting my money back and will not be back here or any other Chipotle location.
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Caitlin
Ummm…. This burrito wrapping is questionable to say the least. I took it out of the bag like this. The tacos were destroyed in the container. This is just crazy. I won’t be returning anymore.
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Kevin
I ordered from the Chipotle app so I could pick up at the drive thru. When I received my order, I could immediately tell that the bag felt very light compared to usual. Pulled into a parking spot and opened the bag to find that my burrito bowl was only about half full. I went inside and waited in line to request to have my order fixed. The employee informed me that there was nothing she could do so I asked if she could have the manager come over and look at it. The manager was at the drive through window which was about 8 steps away from the counter and she refused to come fix the problem. They gave me a tiny little cup of chicken and cheese because part of my complaint was that I had ordered extra cheese and extra chicken and still had a half full burrito bowl.
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Rich Cooprider
I would give zero stars if possible. This was the third time I’ve tried to eat at this place… the other two times, they closed early for unknown reasons. Tonight, I got “lucky” that they were semi-open. They wouldn’t let people inside due to a “food shortage”, but allowed online orders for pick up. I was going to explain to them that making people pick up outside vs inside will have no effect on the amount of food required for each order…. but based on my initial conversation with an employee, I realized it would be a losing battle. I placed my online order, waited 10 minutes, and picked up the food. See the pictures below. I ordered a SALAD, and received a salad without the main ingredient of salad…… lettuce. I ordered a BURRITO and received some of the internal components of a burrito. I of course didn’t realize this until I was 10 minutes away at home… so I called to ask for my money back. I was given excuses that there was a food shortage again. I was then hung up on mid complaint by an “assistant general manager”. The best word for this place would be pathetic. They are taking orders without letting people know that the main component of their order is missing. Such incompetence and apathetic behavior will never see one of my dollars again. This was strike 3 for this place
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Bao Ho
This location (Slaughter Lane) is good when in person. It always short changes you on delivery. We ordered extra chicken in the burritos and they come disappointingly small. Much smaller than the normal ones but just paying much more. I suggest ordering delivery from the other locations. I’m tired of getting screwed over.
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linda pineda
The team and female supervisor from the Saturday morning shift really came through! I highly appreciate it after the Doordash employee lied and didn’t communicate concerns with the order that the chipotle employees tried to address. The door dash guy lied and said he contacted us and we confirmed the order. Thanks to the chipotle team for resolving my issues. Great customer service. Others should take notes. ☺️
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Angelica Benites
This Chipotle was great! I went during lunchtime, and it was not crowded. I thought there was drive thru, but it’s an online order pickup window haha
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