Fast-food chain offering Mexican fare, including design-your-own burritos, tacos & bowls. Based on 408 reviews, the restaurant has received a rating of 3.9 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery
Address:
11129 W Lincoln Hwy, Frankfort, IL 60423
Phone: (815) 464-6741
Hours
| Sunday | 10:45 AM–10 PM |
| Monday
(Labor Day)
|
10:45 AM–10 PM
Hours might differ
|
| Tuesday | 10:45 AM–10 PM |
| Wednesday | 10:45 AM–10 PM |
| Thursday | 10:45 AM–10 PM |
| Friday | 10:45 AM–10 PM |
| Saturday | 10:45 AM–10 PM |
Photo Gallery
Reviews
heaven carbajal
THE BEST CHIPOTLE IVE BEEN TOO. And I stand by that, doesn’t matter if I’m ordering through the app or coming into the store. Food is always fresh, employees are always nice, and I never have an issue with quality.
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Z A
So bummed, while service was excellent the food was not. I went there about a year ago and was disappointed with the chicken being stringy and fatty. I haven’t had it since. Today I decided to venture in again only to get home with my order and find out that the sour cream was spoiled.
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Shania Violette
Bowl could have been more full but had my mobile order done within 2 minutes of ordering so very efficient .
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Monique Turner
First time here and last time here! The young lady preparing the bowls together definitely gives less than half a scoop of everything, except beans (rice, meat, nice portion of beans). The young man was very nice, even offered a side of pinto beans when the young lady forgot to put them on burrito bowl. He even shook his head when he saw the smallest portion of food. After the young lady finished “throwing” the ingredients on the bowl, and then displaying atittude for having to re-make a bowl that the young man accidentally added salsa to. I asked the staff for the young lady’s name for her bad attitude, and the “manager”, Charlize stated she could not give me her name if it was going to be something negative because she is new…..I guess they only give names if it’s positive feedback…..The “manager” proceeded to state that the young lady is new and after issue was reported, the “Manager” said “Ok”. I was never asked how can I make this visit more satisfying or even an apology for bad customer service. THEE END.
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Christopher Weis
Not the best Chipotle Grill! First off I was the only guest in the restaurant. The girl who was taking my order was either not listening or did not care about what I was asking her for on my burrito. She was throwing the condiments on it like there were a line of people behind me. I did say to her “Slow down, it’s not like there’s a line!”. Her reply was that she had to get me out within 30 seconds! Come on Chipotle, I think it would be OK if you spend a few seconds more to get the guests what they wanted. I did get the free guac from the app but she wanted to charge me for it because she said it was in the burrito. Eventually a young man finished the transaction. I think next time I want Chipotle I’ll drive a little further. Thanks Chipotle Grill Frankfort, you are very disappointing.
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T R
Did a phone order for pick up. They forgot my large guacamole and a bag of chips, tried to call. Phone just rings and rings, no one picks up. Won’t go there anymore
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jameka Muhammad
I ordered on the app -again. Never order on the app, they rarely get your order right. Ordered chicken salad and got ba beef bowl.
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Brandon Hickey
Order a double chicken bowl with extra brown rice. They decided that this was enough chicken and rice. I get more chicken when I’ve order normal amount. When I called they told me this is my portion based on what I ordered.
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Vlada Kovalenko
I personally went there only a few times and had only good experience.
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Stephanie Vanwitzenburg
Out of all the chipotles in my area this one is by far the best one it’s clean and the food is better
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