Fast-food chain offering Mexican fare, including design-your-own burritos, tacos & bowls. Based on 240 reviews, the restaurant has received a rating of 2.8 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
2500 N Randall Rd, Elgin, IL 60124
Phone: (224) 276-2392
Social Profile: 
Hours
| Sunday | 10:45 AM–10 PM |
| Monday
(Labor Day)
|
10:45 AM–10 PM
Hours might differ
|
| Tuesday | 10:45 AM–10 PM |
| Wednesday | 10:45 AM–10 PM |
| Thursday | 10:45 AM–10 PM |
| Friday | 10:45 AM–10 PM |
| Saturday | 10:45 AM–10 PM |
Photo Gallery
Reviews
Jafeth Garcia
Where is the MEAT?????? Got almost through the whole thing and no meat to be experienced anywhere. I didn’t order a vegetarian burrito that’s forsure, so def never ordering from here again. I recommend going to a diff Chipotle that’s not beyond stingy with what u Pay for.
… more
Anfisa Stoliaruk
Worst Chipotle ever, it’s better to close then to serve food like this! First of all this is the smallest portions that I ever saw, my bowl was half empty even I ordered everything vegetarian. Second of all I think you can get some kind of food poisoning because my guacamole was sour, and the other products in the bowl tasted like they were made 2 days ago or even more. I took few bites and was ready to throw up. Everything goes to the garbage! Be aware!
… more
Dean Ramsden
I should have read the reviews before we came here. I asked the gal at the cashier if the drinks had caffeine in them. She didn’t know and she said she was going to ask someone. She was focused on my wife and I was paying the whole bill. There were no managers and the so called managers were not helpful. I’m allergic to caffeine and I needed to know. No one knew. Shouldn’t they know their products they are selling? Not coming back.
… more
Luz Hernandez
Walked in and immediately noticed how dirty the restaurant was. The tables were very dirty and the station were the food was being made was covered with food that was overflowing from the other containers. Everything looked like it was just thrown about. The workers were struggling to wrap burritos and some of them were goofing off. Once i received my food it was the most bland tasting burrito bowl i have ever gotten at chipotle. It tasted nothing like actual chipotle food that i have ordered countless times. After i couple bites i physically could not eat more. My stomach was aching. The aqua Fresca i had also bought tasted dirty, as if the dispenser had not been cleaned in a long time. I asked for a refund and when i was told a manager would be brought to me they send the worker back with a number for customer service. If you want to throw your money away and possibly get a stomach infection then this is the place to come to. I wish i could give zero stars. This place needs to be closed down. Did i mentioned the were out of lids (had to wrap my bowl with aluminum foil) and only had large soda cups?
… more
Cristina
I’m very disappointing in this place , I don’t know who is running it but it should be fired.
… more
Cisco Rodriguez-Quijano
Worst delivery order ever. Clearly stated on the label what I wanted. I got everything… except the meat, the rice and the guac. Kids at this store clearly have no clue as to how to fulfill an order and provide good customer service. Disappointing. Won’t be ordering out of this store any more. This is my second bad order in a row.
… more
T A S H A
If I could give this Chipotle zero stars I would. I drive 25 minutes from my house to this specific Chipotle because when it first opened the food quality was above any other Chipotle I’ve ever had. Except for this time. I was excited to try the new brisket but when I opened my bowl I found PLASTIC in my food. It is disgusting and unsanitary. Plus, when I went through the drive through they did not even have my order ready and I had to wait an additional 10 minutes for my food to be ready and it had plastic inside of it. Isn’t the point of the drive through lane for your food to be ready when you get there? This place is disappointing and disgusting, I should get a refund for just finding plastic in my food. Do not eat here!
… more
jeffrey beaver
Came in tonight (I admit 15 minutes before closing time) there were two people attending to us, one very helpful and efficient young man with curly hair and then one young lady that was super rude during the entire process. I understand that we arrived late (not outside of business hours) but that doesn’t mean you can be snippy with customers. Sorry to say her rudeness outweighed the young man’s niceness.
… more
jose Oro
I came in for lunch as usual and came across this young man name Jacob I gotta tell ya chipotle it’s nice to see nice hard working talented young people it’s hard to find good help now days. Second or 3rd time he has help me with my order unless his busy working hard making them mobile orders, anyway I think this young man it’s got a bright future ahead of him good for you Jacob keep up the Great work and attitude!
… more
Salem X
On the Google listing this location is listed as open until 10pm. On the front door of the building the hours are listed as open till 10pm. I arrived at 9:20pm and all the chairs were already flipped, I could see through the window all the food was put away, and all the staff was cleaning. Somehow every time I go to a Chipotle, in many different locations, if it’s 60-30 minutes before closing the staff have already locked up and started cleaning. So frustrating.
… more
… View more