Fast-food chain offering Mexican fare, including design-your-own burritos, tacos & bowls. Based on 812 reviews, the restaurant has received a rating of 3.9 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery
Address:
2995 N Reserve St Ste A&B, Missoula, MT 59808
Phone: (406) 549-8030
Hours
| Monday
(Labor Day)
|
10:45 AM–10 PM
Hours might differ
|
| Tuesday | 10:45 AM–10 PM |
| Wednesday | 10:45 AM–10 PM |
| Thursday | 10:45 AM–10 PM |
| Friday | 10:45 AM–10 PM |
| Saturday | 10:45 AM–10 PM |
| Sunday | 10:45 AM–10 PM |
Menu
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Photo Gallery
Reviews
Kenneth Powell
Waited in long line to get take out. One person was doing orders one at a time. Cashier was helping with online orders that were stacked up. No black beans or guacamole available. Very small potion of chicken in the bowl. Normally chipotle is hot, quick, filling and tastes good. This time cold, slow, limited size. It did taste good after heating.
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Mindy Brown
This has to be the biggest joke I’ve ever experienced, not only was order incorrect… there was no one that would help me. You have to go to the app and order, they will not help you in the restaurant. They won’t even look at you, not sure if this is policy. I love Chipotle, but if I can advise you of anything stay away from this one.
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Jen D
As a corporation, Chipotle no longer values walk in customers. Walk in customers are consistently offered fewer protein selections and denied tortillas. I was appalled to see that tortillas and barbacoa were only available for online customers. This is ridiculous and speaks volumes as to the lack of care and concern for potential customers. The associates were visibly uncomfortable informing me of the lack of options as I could clearly see the items I requested were on site, but based on corporate policies, only available for online orders. I have loved Chipotle burritos for years but the corporate focus on pushing customers to online/app orders reveals the future of this company. If you value human interaction and a wide selection of items, DO NOT VISIT Chipotle. If ZERO stars were an option, that’s what Chipotle deserves.
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Gwendolyn Coon
The staff has been AMAZING for me and my team at UM. They have been CONSISTENTLY flexible (working with students will sometimes require that) and offered AMAZING service while maintaining the quality of their work. Cannot praise them enough!!
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Collin Hohman
I eat at this chipotle probably 4-5 times a week. I have never been to a chipotle so consistently out of items (queso, fajitas, guac). On top of the that the inconsistency or serving sizes. Im not one to get a heaping amount of food but when you get a baby scoop of rice and protein, its a bit frustrating. There’s definitely a balance and this place has not found it. Really disappointing.
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Jace Whitaker
I’ve tried coming back here since the pandemic and their new service model is missing something. I watched several customers come and go unsatisfied. Older people who didn’t know how to order online. I like to think that I’m tech savvy but it was even a little hard for me. Couldn’t get my gift card (active, double checked balance) to work. Use to love it. Don’t think I’ll be coming back.
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Cody Grant
Paid $9 for a burrito bowl. Tastes great but I’ve never felt so ripped off by a chipotle as far as portion is concerned. Must be the new savings strategy or something. Or maybe somebody got hungry and got to it before me I have no idea
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The Stewarts
Came in from out of town and tried to order food here. They wouldn’t let anyone in the door – you have to order online. Regrouped and spent the time placing an order for six people and completed our online order 15 minutes before they closed and they refused to serve us at all. Why would you close 15 minutes before your posted closing time? I guess the kids working here wanted to go home early? If you’re going to do that, turn off the lights and put out a sign saying closed so that people are aware. Seems easy enough to me rather than wasting people’s time.
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B Russell
I’m not sure if the young lady was having a bad day, or if she’s normally so rude, but she was seriously not interested in serving customers. I had to try several times to find out where the utensils were, and had to wait again to ask if I could get a bag for my take out.
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Taylor Dobbs
Worst Chipotle in the world. Regularly out of stuff but they dont tell you until they have half way done making your food. This isnt like once in a while. It’s like 100% of the time you go they will be out of cheese or chips or sour cream or all of the above.
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