Fast-food chain offering Mexican fare, including design-your-own burritos, tacos & bowls. Based on 424 reviews, the restaurant has received a rating of 3.0 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
13488 23 Mile Rd, Shelby Twp, MI 48315
Phone: (586) 580-7912
Hours
| Monday
(Labor Day)
|
10:45 AM–11 PM
Hours might differ
|
| Tuesday | 10:45 AM–11 PM |
| Wednesday | 10:45 AM–11 PM |
| Thursday | 10:45 AM–11 PM |
| Friday | 10:45 AM–11 PM |
| Saturday | 10:45 AM–11 PM |
| Sunday | 10:45 AM–11 PM |
Menu
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Photo Gallery
Reviews
Kelsey Rossi
Wowza. We started the experience by being told that we can’t order quesadillas in person, only online. They have the ingredients and couldn’t explain why that was a rule. We ordered our non-quesadillas and tried to find a clean table, but there wasn’t any. Apparently no one sees fit to bus tables or change the garbage cans in their downtime (even though there was a ton of employees on staff at the time). There’s something about eating food in a filthy space that’s quite unsettling. The food was definitely sitting out for too long. The guac was more brown than green. GI problems were had almost immediately. This place needs to do the community a service and close. Why delay the inevitable?
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John Galloway
Been here twice in the past 3 weeks and they have this sign up everytime. Had 3 people tell me while I was waiting to try and get my money back from my online order say this is the worse chipotle around!
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Renee Deel
I never write reviews but this made me mad. I ordered 3 bowls to be delivered by grub hub . In 2’of the bowls there was only meat and no other food. When you call to talk to a manager they refer you to a text person who tells me to contact grub hub. It’s not grub hub’s fault but their fault. They are the one who filled the order. The company policy is very poor especially not being able to speak to a manager and I will never order anything from them again .
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Julie S
I have to give a major shout out to Chad of Chipotle. I work as a dasher and thru the various issues with Door Dash, one of my pick ups had been deleted. He went above and beyond by filling the order, knowing he may not get paid (the customer had sent a text via door dash and had included what the order was). And since he did not know which salsa she wanted with her chips he made sure to include some of all three
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Denise Kroetsch
This Chipotle is terrible! The food was terrible. The rice was crunchy and something in the bowl I ordered was super salty. I threw most of it away. The tables were all dirty. This was the second time we’ve been to this one because we were in the area. The first time was bad too but we thought maybe they were just having a bad day the first time. Nope. Still dirty and bad food. We’ll go to the one on Hall road from now on. Always a good experience at that location.
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Kenzie Orzechowski
I ordered a bowl with chicken and like 5 other toppings and I picked up my food drove all the way home and opened my bowl and it was literally only chicken in it. Just the chicken. I went back and had to wait in the 12 car drive thru and when I finally got to the window I told them and they said go back to the end of the line which was about 20 cars now and by the time you get to the window again it will be ready. So dumb they messed up my order and coudknt even remake it for me right there?? I wish I could give 0 stars. LITERALLY ONLY CHICKEN IN IT HOW DO YOU MESS UP THAT BAD
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T Money
I had a appetite when I pulled up, but once I went in to check out the food selections I had a tummy ache. Food between trays, cross contamination of utensils food looks old. ♂️ ♂️
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Pierre Nahed
Every time I come inside this restaurant, the tables are never clean so if you wanna sit here, you have to clean one yourself and make sure you leave a tip when you place an order not sure what the tip is for though.
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Sabrina Williams
Horrible Horrible Customer service. Have 10 people working and completely ignore you if you have a pickup order/Doordash order. They look at you but then turn there backs and continue on with there conversation. But what can you expect from this young generation
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Yousif Mansi
Lovely steak burrito bowl if only the steak was there. I’m just giving up on give this place another chance. Always something missing.
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