Fast-food chain offering Mexican fare, including design-your-own burritos, tacos & bowls. Based on 821 reviews, the restaurant has received a rating of 3.6 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ Delivery
Address:
11700 Princeton Pike #3C, Springdale, OH 45246
Phone: (513) 671-7400
Hours
| Wednesday | 10:45 AM–10 PM |
| Thursday | 10:45 AM–10 PM |
| Friday | 10:45 AM–10 PM |
| Saturday | 10:45 AM–10 PM |
| Sunday | 10:45 AM–10 PM |
| Monday | 10:45 AM–10 PM |
| Tuesday | 10:45 AM–10 PM |
Menu
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Photo Gallery
Reviews
Kelli Mitchell
Ordered online chicken salad for pickup from the Tri County store. Picked up got to work only to find there is NO CHICKEN in my bowl and now they won’t answer the phone! Mad much???
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Michael Turner
Do not order on the Chipotle app. A co worker and I ordered using the app and went to pick it up. A loaded carnitas bowl and a loaded chicken bowl with chips. We received some carnitas in a bowland a bag of chips. When we realized there was a mistake. We showed order confirmation and proof of purchase for everything. We were told even when showing proof. We were only getting meat and chips nothing else. And that the app was the app and the store was a store and aren’t affiliated. This interaction has really turned me off to Chipotle in general. Terrible customer service.
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Mondueo Diefenbacher
Store was a mess, kitchen was a mess. The girl taking my order LEFT, yes she up and LEFT in the middle of taking making my order cause her shift was over. She was also the only person making food at this time. I was the only person in line. Stood there for 2 minutes before 4 of the other workers behind the line figured it out. Never Coming back, or ordering from here again.
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Laura L.
This was a disappointing experience as it was dinner time and they were packed but low on key items. They had no steak, no fajita veggies, and ran out of ice. The only reason they get a 2 is that they were friendly(aside from requesting ice refill three times) and it was clean.
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Gabe Negron
I feel like i owe these guys an obligatory five stars. I ordered on the app and unintentionally gave them an extremely hard order. In person i would let smaller portions of ingredients to make the burrito fit since i choose a lot. I guess I didn’t make that clear in the app when ordering, because i got a football sized burrito with “This was hard” written on the wrapper. I ate good but whoever made my burrito today I am so sorry yall
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Sheeila Tha Goddess
Couple years ago this used to be my favorite location. I would literally drive all the way out my way to go to this location. Now they are just hiring anyone to keep the store going clearly . Question does anyone shame they are employers on customer service anymore!
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Matt Adams
Honestly shocked that this place is still in business. Service is always terrible, they’re always out of ingredients despite always having people hanging out in the kitchen, rice is always crunchy, the lettuce and guac are always brown. It almost doesn’t even matter because half the time they’ll turn you away saying “we’re not taking orders right now.” Figure in the absurd price hikes, there is just no reason to eat here. One of the worst run restaurants I’ve ever been to.
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Mark H
I understand that the current staffing challenges create a difficult scenario for both employer and employee. Having worked in the retail sector for 30 years I also understand from an employee perspective working short-staffed basically sucks and is not conducive to a enjoyable work environment.
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Randy Rodriguez
I used to come to this chipotle a lot, however, when they switched to new management and got rid of all the Latino workers this restaurant went extremely downhill. The employees are rude and lazy and have major attitude problems. Don’t come to this place. I would recommend driving a little further to a different location.
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Steven Beck
The owner of this place should feel ashamed to provide such a negative service to the community. I would shut down this store, fire all the employees, and start from the ground up again. I do not see how they pass food inspection let alone the Chipotle Franchise inspection. Everyone is very unfriendly or looks super stoned standing in place. Everyone involved with this store needs a reality check.
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