Fast-food chain offering Mexican fare, including design-your-own burritos, tacos & bowls. Based on 491 reviews, the restaurant has received a rating of 3.8 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery
Address:
4338 Kent Rd, Stow, OH 44224
Phone: (330) 686-4945
Hours
| Wednesday | 10:45 AM–11 PM |
| Thursday | 10:45 AM–11 PM |
| Friday | 10:45 AM–11 PM |
| Saturday | 10:45 AM–11 PM |
| Sunday | 10:45 AM–11 PM |
| Monday | 10:45 AM–11 PM |
| Tuesday | 10:45 AM–11 PM |
Photo Gallery
Reviews
Jacob C
I hate to do this but I really ruins the good service getting to the check out and they give you literally a half of teaspoon of vinaigrette. This is not the first time I’ve had this issue like when they started charging money at a different location. It’s literally just oil and spices…. Stop being stingy Chipotle company decision owners
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Madison Colantuono
I always enjoy chipotle it’s affordable and good after a long shift!! The only bad experiences I have is when I have to ask for plain rice. I have an allergy to Cilantro so I often got no nice until I found out about the plain rice. Every time I come in every time I ask it’s followed by most of the time huffing, eye rolling, and overall just a complete demeanor change. I understand tired kids going into work for a closing shift after school is terrible, I did it too. I never let it hinder my experience because I enjoy the food, but it’s definitely something to think about when new employees learn about customer edict.
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john moon
Was just in Chipotle at 2:35 today. And stood there for 10 minutes. Why 5 people kept looking at me and nobody could wait. But they were playing Patty cake Patty cake with each other. Manager at the cash register very rude. I will not be back.
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Natalie Dewitt
I never leave reviews, but the past FOUR times we’ve ordered from online chipotle on Kent road we’ve been disappointed. Maybe their management for carryout has changed or something because we’ve been going there now for YEARS, but the past four times has not only been a waste of money but actually made my little girl cry because I promised her the past few times were just a fluke. Each time we’ve ordered they have not only gotten our order wrong, but left out extras we pay for or completely or totally shorted us. Why pay extra for guac and queso when the container is Not even a third of the way full?! And they obviously can not read orders for double or the correct meats (and yes our bag had our name and our correct order written on it all). My kindergartner’s favorite restaurant is chipotle, but after the fourth time of getting a pinch of cheese for her meal she was so disappointed she cried because it wasn’t enough for both her tortillas. First time, fine- second time… Ok. FOURTH TIME?!! I guess we are driving to Cuyahoga falls from now on even though we live down the street from Kent road. This has to be Management and new training- why did they used to fill the sides for cheese, guac and queso full, but FOUR times in a row, it’s literally been a spoonful?????? Why am I paying extra for a spoonful? Why am I paying extra for double meat steak and chicken and they don’t even put one of the meats in for carry out? Again if this hadn’t happened Multiple Times in a row, I would brush it off. The fourth time I called and got sent to corporate and can’t even talk to the store directly. My advise would be NOT to order online carryout from THIS location unless you have the time to check your food beforehand and go back in to get it all fixed because whoever is managing the online section has Completely checked out.
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A Fridge Too Far
I am officially announcing I’m retiring from eating Chipotle, likely for good. There is nothing inherently wrong with this particular location, but the food and service at all Chipotle restaurants is not what it once was. So, after 20 years, goodbye old friend
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CS B
I love Chipotle, I should start with that. And I have usually had great experiences at this location. Since I work within the area, this is one of the most popular places to eat within my group. Today, I was a bit disappointed. My family and I were out doing some weekend shopping when we stopped in and grabbed a bite to go. When I got home and opened my bowl, on top of the bowl was some kind of insect or bug. I want to clarify, this was not a gnat or fly, it was much larger, comparable to the size of a dime. I was appalled, I must admit, A. Because when you order food that is def not something you expect to see, and B. At the way it was handled. I did not make a big scene when returning the bowl. I calmly went to the place by the register and waited for someone to ask me if I needed help. When asked, I showed the gentleman the bowl. At first he looked at me like “what’s wrong” so I had to point out the insect laying on top of the lettuce pile. Once he saw it, I politely asked if I could have a refund. He told me they could give me a refund on the card I made the purchase with. Then looked at me and said ” since our ingredients are organic, this happens”. However, I am a frequent purchaser of organic items and the only items I have purchased and knowingly known that there were going to be insect parts inside of it is unfiltered, raw honey. He didn’t apologize. Didn’t offer a free bowl, or a free bowl or burrito card. Not that I want free items there, expecially after that it’ll be awhile before I eat there, however I just felt like I had done something wrong upon returning the bowl with a dead bug in it.
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Madison Antonace
I worked at chipotle for 3 years. At the location I worked at, we prided ourself in our customer service skills. It’s obvious the stow location could use some training. I’ve never encountered such awful customer service at a chipotle before.
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Rob Ghotra
The best one I have gone to in a long time. I have always liked Chipotle but most of the are so bad I don’t feel like going there.
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newt kline
Great food!!! Had some issues with my order when i came in a bit ago but the manager Jordan helped me out! Was able to get my food made right and the staff was so nice about it! they seem a bit stressed sometimes but i get it, it comes with fast food great job!!
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turbocichlids
Watched the food maker try to put old brown lettuce on someone’s food then got mad because the lady asked for new lettuce , absolutely nasty terrible service. Chipotle is turning into mcdonalds
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