Fast-food chain offering Mexican fare, including design-your-own burritos, tacos & bowls. Based on 772 reviews, the restaurant has received a rating of 3.1 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery
Address:
6717 Eastgate Dr, Mayfield Heights, OH 44124
Phone: (440) 442-0620
Hours
| Wednesday | 10:45 AM–10 PM |
| Thursday | 10:45 AM–10 PM |
| Friday | 10:45 AM–10 PM |
| Saturday | 10:45 AM–10 PM |
| Sunday | 10:45 AM–10 PM |
| Monday | 10:45 AM–10 PM |
| Tuesday | 10:45 AM–10 PM |
Menu
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Menu Photos
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Reviews
Introverted Nell
They need to clean up, I came up there thinking this was a nicer chipotle and it wasn’t all the staff was playing around and talking , the guy with the contacts barely wrapped my burrito correctly I work at piada and know how to wrap a burrito, and I was waiting a long time to get. Vinaigrette. This was sitting there talking while I was waiting
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Ryan S
I like to go here because the food is usually much better than the nearby Chipotle on Beta. However, the service undesirable. On three different occasions, I’ve walked in and wasn’t able to get food, despite it being apparently open for business.
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Brooke Trampus
I ordered a carry out order around 7:00pm. I was greeted with all smiles and the most delicious food I’ve ever had at any chipotle in my life! 10/10 would definitely recommend this location. I called to let them know how good it was and I’ve never done that! I don’t know who was cooking but he needs a raise!
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Trolltoll Burner
Closed a half hour early last night at 9:30 on a Friday. The ghey guy mopping near the door mouthed to me “we’re closed” on the other side of the glass although he had just let in another customer. You do your closing work after, not during serving hours. All so you can rush home to play 2k. The other Chipotle off Wilson Mills sucks too but is less problematic than this one. Do not recommend this one at all.
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Ashley Anderson-El
Terrible this may be the 3rd time I’ve visited this location and I honestly can say each time is worse than the last. Myself and other several other customers had to beg for extra meat that we are paying for. Nasty sanitation of food. Missing items on the menu including the new Chicken Al Pastor and more. Staff and management are rude.
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Simon Electric
Atmosphere was hostile. A customer in front of me was waiting to be served, the team behind the counter was not paying him any attention. The worker looked at him and asked are you ready? The customer responds with “I’ve been ready” the worker proceeded to start his order while indirectly mouthing off to me as if the customer she
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Sarah D
This location is very inconsistent – I’m guessing it depends on who is cooking that day. I regularly order delivery from this location (UberEats and Doordash). I would say about 60% of the time, the chicken/steak is seasoned properly and the rice is cooked just right. The other 40% of the time, there is literally no seasoning on the meat and the rice is still hard. Please figure this out!
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Unbound Faith
Went into the store to try the new product. It was fairly busy in the store so the issues we experienced was a surprise. The rice was not fresh and the meat was dry. However, one would have to ask, how would we know if the meat was dry with the meal being super soaked with sour cream. Two of the four meals purchased were average and the other two, far below. Not sure if this restaurant location will be added again to our “eat out” rotations.
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Hannah Goodin
Easily the worst chipotle in ne Ohio. I waited over 25 minutes to receive an order placed through the app, because for some reason you can’t just order a friggen quesadilla in the store. I asked the girl at the register where my order was, she said the person tasked with making the orders “had something else to do.” Something else? It’s your job! And the store was empty. But whatever, they’re all teenagers. I waited, tried to get the girl at the register to do anything but flip her hair around and scroll on her phone (she didn’t do anything but flip her hair around and scroll on her phone) and finally received my food, which was cold. Absolutely ridiculous. I felt terrible for two younger boys there that were actually working.
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Samika
Going downhill fast!
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