Fast-food chain offering Mexican fare, including design-your-own burritos, tacos & bowls. Based on 225 reviews, the restaurant has received a rating of 2.9 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
145 Riverton Commons Dr Ste 1, Front Royal, VA 22630
Phone: (540) 551-4353
Hours
| Thursday | 10:45 AM–10 PM |
| Friday | 10:45 AM–10 PM |
| Saturday | 10:45 AM–10 PM |
| Sunday | 10:45 AM–10 PM |
| Monday | 10:45 AM–10 PM |
| Tuesday | 10:45 AM–10 PM |
| Wednesday | 10:45 AM–10 PM |
Photo Gallery
Reviews
Terry Mack
The bowls and salads are good, but the burritos vary depending on who’s making them. We’ve seen smaller burritos on one visit and large ones on another. I’d like to see a little more consistency, however I know when times are busy it’s not always easy.
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Ken Litscher
We stopped by tonight in desperate need for some burritos and we’re not disappointed. Same quality food we expect and the crew working was small but mighty. They were filling mobile orders and also had a long line in the store. Friendly and fast and we didn’t mind waiting an extra couple minutes when we saw how hard they were working and how kind they were while doing it. Thanks!
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David Graeber
I am a regular customer of chipotle’s. Went to the Front Royal location. Wow…what a disaster. What a gross mess! The only thing worse than the grossness of the food prep area was the absolute rudeness and lack of concern by the person prepping the order.
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Kayla Washburn
If I could leave zero stars I would. The service from start to finish was awful. The employees in the make line had unprofessional conversations about the customers. They didn’t make me feel welcomed and gave attitude throughout the entire process of ordering. They had no manners and responded with “what” or rolled their eyes. Given the fact I work in the food industry, I could not believe this behavior, as I would never treat customers the way I was treated. The restaurant itself was very dirty and not kept up with. I have been to several Chipotle locations and this was by far the worst experience. I will not be back to this location ever again.
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Brandon Hartzell
Unabashed Chipotle fan but cursed by living in an area with the worst Chipotles in the USA. Last three visits . . . last night I visited the Front Royal location around 4:30, so before a dinner rush, & there are four employees working, two on break, one working pick up orders, & one helping in store customers. The food was mostly empty in the containers & looked like it had been sitting since yesterday. I asked if there were any more beans & the worker looked at the empty container, walked over to the pick up area & looked at the container, turned & said, “Nope.” Time previous, my wife called ahead to the Winchester location & arrived to pick up our order. The worker said it had been stolen. She waited for 20 minutes while they re-did the order, & when she got home the order was completely wrong. & the time before that I picked up to go from the Chipotle in Front Royal, got home, & they had given us half the order.
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Bruce McClinton
This is the most disappointing Chipotle I’ve ever visited. They frequently get my orders wrong, which is particularly frustrating after you’ve gone through the drive-up window. On my most recent visit the steak for my burrito had not been properly trimmed and much of it I had to throw away because of the gristle. The most unappetizing experience.
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Michelle Crawbuck
I ordered from doordash. They ain’t the problem. Chipotle got my order wrong. My kid wouldn’t eat it. I asked for it to be corrected and redelivered or a refund. They said sorry for the inconvenience, we can offer you a free drink. 36 bucks down the drain and a hungry child. Thanks a lot
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Andrea Flores
every time i go there they’re always out of every single thing. the whole place is dirty. water that they don’t clean everywhere. tables are not cleaned well too.floor is sticky too i love chipotle so much but that place specifically is disgusting. everything had so much salt. they were out of so many things so i couldn’t get what i wanted. the chips were so salty too like if you touch them with your tongue it will literally burn. they dont care about how anything tastes or nothing. that place is disgusting..
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Rochelle LeBlanc
Tonight was the second time I’ve gone to this location and the last! This town was excited to get a chipotle, unfortunately this location is an embarrassment to the franchise. It’s disgusting!!! The grill looked like it hadn’t been cleaned or scrubbed in weeks. The tray was completely full of black char, dried charred remains all over the top, dirty dishes, 80% of the food bins on the service line were empty, and those with food in them were crusty and nasty, the prep bar was dirty, the entire place was just gross. We walked out and went next door to five guys where we got excellent service, a nearly spotless store, the nicest staff around and everything hot and fresh! I will be calling the health dept on chipotle as well the corporate execs.. I’m not the person who normally does that but it’s so unclean that someone is going to get sick! So wish I had taken photos!!
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Jewel
This Chipotle is not as good as most. I ordered a wholesome bowl to go on the app, and they put corn in it instead of tomato salsa. Unfortunately, I can’t have corn, so I ended up having to pick every corn kernel out of my bowl and add my own tomato salsa. Also, the employee that gave me my food was grumpy.
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