Fast-food chain offering Mexican fare, including design-your-own burritos, tacos & bowls. Based on 383 reviews, the restaurant has received a rating of 3.7 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery
Address:
2301 Georgia Ave NW Unit A, Washington, DC 20001
Phone: (202) 319-1391
Hours
| Monday
(Labor Day)
|
10:45 AM–11 PM
Hours might differ
|
| Tuesday | 10:45 AM–11 PM |
| Wednesday | 10:45 AM–11 PM |
| Thursday | 10:45 AM–11 PM |
| Friday | 10:45 AM–11 PM |
| Saturday | 10:45 AM–11 PM |
| Sunday | 10:45 AM–11 PM |
Menu
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Reviews
Tanae Hall
If i can give no stars i would
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Jennifer Mancia
Worst Chipotle ever I ordered my food in advance for pickup. I stood in front of the cashier and waited forever for her to ask me what I needed. She said my order wasn’t ready. I waited 15 minutes and she never called me I went up and she gave me a order that was completely wrong. I heard another girl complaining that last time her order was missing items and she couldn’t get a refund. They were out of a couple things. They remade my order and I had guac which they were out of and they didn’t even try to replace it until I said something. I don’t really blame the people on the line because they made my order but the cashier definitely needed more training. I was in there for 30min and I ordered my food at 8:30pm for pickup at 9:10pm didn’t get out till 9:45pm
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Ruth Argueta
My co-workers went to Chipotle to pick up over 100 dollars worth of food so many orders. She went with another co worker to pick up the order. Upon arriving to the pick up station she notice a young lady suspiciously reaching for some of the bags that were meant for my coworkers to pick up. My co worker kindly said. “hey that is my order”. The young lady proceeded to take four bags and run out the store with them. The workers at the register said “she running away with your order” and DID NOT accommodate co-workers or help in any way. Therefore, my co worker proceeded to run after young lady and get the four bags back. We work in fast pace environment in healthcare. This shouldn’t have ever took place to begins with . My coworkers could got assaulted, robbed, or etc. Better management is needed at this store. WE WILL NOT EVER GO BACK THERE.
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Napier Ramsey
The customer service is always terrible. I went to get a bowl here for lunch at 12pm at one of the most busiest times for lunch and had ran out of items that are essential to chipotle bowls or burritos. Preparation is everything, and the execution is always missed at this location. Do better!
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Andrew Schaefer
I’m not sure if this store is staffed by some sort of program for the mentally disabled, but there’s about a 75% chance they get your order wrong. And I’m not talking about small changes on a burrito, these guys consistently forget entire order items. I’d avoid it at all costs, hopefully management changes or this place just dies so we can get something competent in its place.
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Frances Lyles
This store is freaking terrible. Order your food online in a timely manner you get the message saying its ready, and you get there and it’s not ready, and then have to wait another 20-30 minutes more for a freaking a quesilldila. They need to do better. Oh find better employees.
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Kendra Fitzpatrick
I had an issue with Chipotle at another location and have avoided it ever since but decided to try while I’m in a different city for the time being.
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Josh Veasy
This chipotle never has chips also if they don’t have the ingredients, they will just put some random substitute that you didn’t ask for in it
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neina simone
Complete waste of money. I ordered online and when I opened my food it was a complete mess. No effort or consideration on the staffs part. Food was just thrown in the bowl. Very minimal greens in the bowl (ordered a non rice option bowl) an excessive amount of red sauce and very little protein. I know that they tend to cater to the students at Howard but not taking care of ALL your costumers with the same regard is just inexcusable. Won’t be careful ming to this particular location again.
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myracle bell
Came to this location at it says online and the door 10:45am opening time . I got here at 11am and this location was still closed. The person at the counter watched me walk up to the door . I pulled the door and she never moved off the line to open the door . There was no sign on the door or anything.
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