Fast-food chain offering Mexican fare, including design-your-own burritos, tacos & bowls. Based on 637 reviews, the restaurant has received a rating of 3.6 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ Delivery
Address:
463 86th St, Brooklyn, NY 11209
Phone: (718) 833-0534
Hours
| Tuesday | 10 AM–11 PM |
| Wednesday | 10 AM–11 PM |
| Thursday | 10 AM–11 PM |
| Friday | 10 AM–11 PM |
| Saturday | 10 AM–11 PM |
| Sunday | 10 AM–11 PM |
| Monday | 10 AM–11 PM |
Menu
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Photo Gallery
Reviews
Wanda Javalera
where is my bean, well I don’t know but they are not here, always causing items to be missing from your order, the truth is that I don’t even know what to say pay for beans so that they don’t even give it to you? a rice that is dry? how will i eat it? do i have to cook my own beans and put it out to eat? Me one day I’m so tired 12 hours of work and I don’t want to cook so they don’t give me what they ask for? If so, I’d better save my money and cook even so, dying of exhaustion damn
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alexander k
They care more about online orders due in 10 minutes than walk ins. how do you prioritize small orders due in 10 minutes than the customers in line? awful service. ended up getting pizza, shouldn’t have to wait 10-15 minutes when the store isn’t even busy. One employee working hard (only for 3 online orders) and everyone else is just hanging around. Come here if you love loud kids getting out of school.
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alexis Alexis
Oh my god. Such poor service. Workers arguing with each other about who should take orders. 3-4 people in the back “cleaning” the kitchen at 9PM when they close at 10PM. The one worker prepping the burritos/ bowls was strictly ONLY doing the long list of online orders meanwhile neglecting the customers who were waiting on line in-person. Complete mess of a place! People were leaving the restaurant without placing their in-person order due to extended wait time. There were also 6-8 people waiting for their online orders. Instead of… having 3-4 people cleaning the grill/kitchen in the back… why don’t you have workers come to the front and help take orders to relieve the burden of the ONE worker prepping all the orders. Extremely confused at why this location is always such a hot mess! Step it up or this Chipotle location will continue to lose customers.
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Karenina l
I DID RECEIVED A VEGGIE BOWL INSTEAD OF A BURRITO BARBECUE. I Tried to contact the place they where hanging on my repeatedly and the chat they have for customers assistant is useless. I spend one hour for nothing. I have a sshitty plate that is not worth a half for what I paid for .This happened on september 01, 2023
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lin jian
It would be nice if the opening hours were on time. I used to come here every morning after my workout to buy a lunch. But the time they start ordering is always delayed. From 10:45 to 11:00 for the last order. Today they arrived at 11:00 and told me 11:15. Really bad. My waiting time went from 45 minutes to an hour. Now ask for 1 hour and 15 minutes.
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Juan Morales-Notary Signing Agent
They never have any food always running out of things. Never any forks, it’s always one excuse or another.
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Kei Chan
They argue behind the counter. Horrible attitude. Horrible service. They told us we can’t order in person and only online order – in person. So we had to order off our phone for the same guy to make it behind the counter. This chipotle is by far the worst branch I’ve seen.
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Owen Barnett
This location is horrifically bad and somehow always seems to get worse. Small portions and big attitude problems.
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M L
Ingredients are not fresh & they are cooked terribly. Rice is stuck together, steak is tough & uncut, lettuce is old, and beans are not fresh. Disgusting!
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Jessica Natal
this chipotle is full of lazy young people. the guacamole had chunks of onion and barely cilantro. actually the guacamole don’t taste fresh but like those that is sold from bjs or cotsco. burrito bowls also taste bad and employees don’t have manners.
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