Photo Traveler
We were immediately greeted and seated by the hostess. Our waitress (don’t recall her name, but she has long blonde hair that was tied back….. she wore her glasses on her head) . . . She was GREAT! She checked on us several times to make sure we were good and didn’t need anything. She was extremely attentive and on point. She helped us figure out how to check out on the tablet at our table using the rewards. Good spirit/attitude! Very professional.
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Kaitlin Feda
Wonderful Chili’s location! Our server was attentive, but not over bearing. She made sure to fill waters and bring more chips as we needed. The chips were fresh every time. My husband and I ordered the triple dipper appetizer with wings, egg rolls, and sliders. The food tasted great! A nice laid back Chili’s experience. 🙂
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D Stubbs
Our server Mike was great and his communication was on point! The kid menu had plenty of options for our child and the prices of everything was super reasonable. Food came out sizzling and smelt/tasted amazing! Recommend for anyone in Orlando, especially if you’re staying by the airport!
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Jeremy Miller
This was a very disappointing trip to Chili’s. My wife and I love eating at Chili’s so our expectations were already set when we came in. As soon as we walked in the hostess was not at her stand, which, to be fair, she probably was helping out doing other things. Another worker saw us and asked if we had been helped by the hostess. We told him no, and he asked how many were in a party and that it would be about five or 10 minute wait for a table unless we wanted to go sit at the bar. We told him we were fine with waiting. He said perfect. The hostess returned back to her stand, and did not even acknowledge us sitting in front of her. A party of four walks in and go straight to the hostess, and she goes ahead and puts them on the list to get them a table. She then looked at us and asked if we were waiting for a table. We informed her yes, we would like to get a table. She then rolled her eyes takes a deep breath, and informs us that the only thing they have available would be in the bar and that’s the quickest way to sit. We told her we did not mind waiting, but it got to the point where we could tell She was being extremely dismissive and trying to force us to sit in the bar, so we went to the bar. She handles our menus and tells us enjoy. We sit and wait for almost 15 minutes. No one comes by and even acknowledge us, says hello or even ask if we have been helped. It is blatantly clear that we were the only people in this area without drinks and holding menus but yet no one seems to come by while multiple servers past our tables. At this point, we were extremely irritated and very disappointed in the poor gas service we experienced. Even though we had our hopes up on eating at Chili’s, we decided the best option would be for us to leave and go somewhere else. As we were getting up to leave in front of all the other servers, nobody even bother to ask if we were OK or if there was anything they can do to try to help us. I do understand that the restaurant was busy but a simple, “Hi, hello, or how are you doing?” would do wonders. Just basic communication instead of just looking at us like we have no business being there or that we are invisible. As a fellow employee of the hospitality and guest service industry, this was very disheartening of Chili’s to treat us as if we were a burden, be very dismissive, and have us as guest feel as our business was in wanted.
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Cat Davis
The food was really good. Service was good. The $13 trio special is a really good deal
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Gloria E Navarro
I give it 3 because my complaint is about the waitress. She only came to the table three times and his customer service was not the best. We asked him for napkins and more soda and at no time did he come to bring what we asked for. The food was good and it was served quickly. I hope the next time our experience will be better.
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Steve Bensler
Came here the night before our flight back to Canada. We had the 2 for $25 meal, we got the deep fried pickles, the bacon and chicken quesadilla, a bacon burger and the cheese cake ( not shown in the pictures). We also got the triple dippers… I think they are called that.
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Jenny Mumma
I ordered from door dash and was delivered two salads topped with raw chicken. We ordered delivery because we were unable to get out. Best we were offered was a $25 gift card that we could come pick up. I could see through the top of the salad container that the chicken was raw. I will never return.
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Sonia S
This place was super warm inside, which made the experience not worth it.
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