Welcome to Chicken Salad Chick, where we offer delicious, scratch-made, Southern-style, craveable favorites served from the heart. We don’t believe in strangers, just friends we haven’t met yet—so come in and enjoy! You’ll find fresh, healthy fare and gracious hospitality at our chicken salad restaurant.
Chain outlet specializing in many different types of chicken salads, plus sandwiches, soups & sides. Based on 272 reviews, the restaurant has received a rating of 4.3 stars. Price $$
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
363 Cox Creek Pkwy, Florence, AL 35630
Phone: (256) 257-0042
Hours
| Thursday | 10 AM–8 PM |
| Friday | 10 AM–8 PM |
| Saturday | 10 AM–8 PM |
| Sunday | Closed |
| Monday
(Labor Day)
|
10 AM–4 PM
Holiday hours
|
| Tuesday | 10 AM–8 PM |
| Wednesday | 10 AM–8 PM |
Menu
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Photo Gallery
Reviews
Miller Amber
I had the worst experience yesterday!!! I swear if it wasn’t for the food being great I would not be back. First off I accidentally placed my order as pickup inside instead of curbside. Tried calling to tell them because to be honest I don’t do well with crowds or interacting with others. I go in to get my stuff and I stand in the line a couple minutes then I saw a sign that said order pickup so I went over there. I am standing there waiting because y’all were busy which was understandable but I’d never done order pickup before. This lady who does work there is looking at me like I have two heads and just walks right past doesn’t ask can I help or did you place a pickup order or anything. So another worker saw me and said to another lady can you please see what she needs. Not in the most pleasant way either. I was already a bundle of nerves having to come in to get my order. So I got my food and get home and I’d ordered one of the buttercream flower green cookies and I’m like I seriously would have checked my food before I left but didn’t. I let it slide that the $1.99 cookie wasn’t in there. Everything else was including my free small size yellow looking cookie. Oh but the soup I ordered was so salty I had to throw it away. I normally get broccoli salad but loaded potato soup sounded good. I feel weird about coming back too. I will be back it will just be awhile. I’ve been here before with my mom at a not busy at all time and the service was great the cashier was nice and all the couple times I’ve been with my mom. I even left that cashier a tip which is the best worker y’all have and I wish I knew her name. I never leave cashiers tips so I’m other words I would say she is a 5 star employee. The other employees except for the one who actually handed me my food weren’t great at all.
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R S
Lobby was closed and drive thru was terrible. They couldn’t hear me, screwed up my order, didn’t give me the dozen cookies I paid for, and thought 2 packs of plastic ware was enough to eat 2 large things of chicken salad and 2 large sides. I had to ask for more crackers because 7 little packs want enough for that much chicken salad. I understand being short staffed, but there was one car ahead of me and nobody behind. I’ll never go through the drive thru again. Especially since I had to go all the way back to get the cookies I paid for, and the woman told me it was okay that I came back to get my cookies. No, I’m sorry we messed up.
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Eric McCann
Food is good but way over priced. People are not pleasant and seem to act like you are a bothet
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Princess Sheena
Food was good but the woman taking my order on January 30, 2023, around 1240 (lunch time) had the worst attitude! I tried to ask her to explain certain things to me because it was my first time coming to this establishment, she would not. She had a bad attitude. Once I got to the window, I could hear her talking about the next person that was giving her their order, she was loud enough that I could hear her from my car. The woman that gave me my food was nice. But maybe find someone else to take the orders.
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Hannah Taylor
It’s good but almost every time I go through you guys toast my bread and I ask for it to not be toasted. And again the same thing today
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Jen Gorum
Always great food! A bit pricey but worth it! I got two large quick chicks to go and we’ve had several meals out of it.
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David Bedard
Food was good. But the portions very small for the price. Casher needs her attitude checked. All and all good food but workers need to be more pleasant.
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Mary Lee Fletcher
I live in New Mexico and My mother talks so much about this restaurant that I had to try, DIDN’T disappoint. Thinking of taking some for the ride back home! YUM!!!
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IrixGuy’s Adventure Channel
Very tasty and not “froo froo” serving size. I get the sandwich, one scoop and mac ‘n cheese and feel like Trump!
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Carla Gasque
I love chicken salad chick!!! But today the tomatoes were nasty. Not red but yellow. Disappointed
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