Fast-food chain serving chicken sandwiches & nuggets along with salads & sides. Based on 151 reviews, the restaurant has received a rating of 4.4 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
5525 28th St SE, Grand Rapids, MI 49512
Phone: (616) 600-1437
Hours
Monday
(Labor Day)
|
6:30 AM–10 PM
Holiday hours
|
Tuesday | 6:30 AM–10 PM |
Wednesday | 6:30 AM–10 PM |
Thursday | 6:30 AM–10 PM |
Friday | 6:30 AM–10 PM |
Saturday | 6:30 AM–10 PM |
Sunday | Closed |
Menu
… View more
Photo Gallery
Reviews
Chey S
First time going to this location with my family and it sure as heck will be the last. My son had hair in his mac and cheese, we contacted support, support said someone will reach us from the restaurant to resolve our issue. Its beens days and did no hear back. I can’t complain on the website since the cashier never gave me a receipt so they basically screwed my son out of his mac and cheese. It’s there pleasure to serve food with hair and not give you back your money!
… more
Kathy Leonardi
The staff were so friendly and helpful. One of the staff members complimented how well i was doing with my kids. I definitely needed to hear that considering how crazy my day had been. Their kindness was refreshing and made me feel human and not just another customer coming through the lunch hour rush.
… more
Rachel Skinner
I just placed a large order and they got the entire order correct! The staff is exceptional and the food is always extra hot and fresh. They are always accommodating and freaky fast! I love this spot! Thanks Chick-Fil-A!
… more
Desiree Benko
Great service and the place is clean and tidy. Drive through is real nice and employees are very attentive. I do wish their spicy chicken sandwich was actually spicy but what can you do. The 4 count strips and their wraps are awesome!
… more
Patience Ruan Finley
After moving to Cascade for a few weeks, we saw the Chick-fil-A building under construction and started counting down the days until it opened up. We fondly called this place “our Chick-fil-A”. The first few months, we were a bit disappointed at how slow and unorganized this place was. But things are getting better. Our recent visits are all positive. All employees are so friendly and welcoming. Wednesday morning free breakfasts are the best.
… more
Kinga W
Used the drive through. They had an attendant outside, not sure if the screens were not working. Longer line, but he was super helpful and friendly and we weren’t in a hurry. We got our food fairly quickly too (don’t expect an instant order as I’m hoping they are taking time to make it). Overall very nice experience.
… more
Carl Thompson
Chick fil A is a go to for us. Always good food and excellent service. The atmosphere is normal for fast food. This was a birthday visit for our granddaughter and she was very happy with everything.
… more
Rebecca Kraft
I was so happy to have chicken strips from Chick-fil-A again. For some reason our Chick-fil-A in Tampa only has the hot ones. Great place to eat, friendly people, clean. How sad that some people choose not to enjoy good food because of their political biases.
… more
Wendy Fain
Usually Chick-fil-A is synonymous with service and excellence. When this location opened, it was a disaster. Many months later it has improved, but it is not up to Chick-fil-A standards.
… more
Bob Zomermaand
Chick fil a is a very good fast food place. We visited the relatively new store at the corner of 28tb and Kraft. Very fast service, the cashier was gracious, the atmosphere was fast food general. If I am looking for a tasty meal quick, I just might see you there.
… more
… View more