Fast-food chain serving chicken sandwiches & nuggets along with salads & sides. Based on 318 reviews, the restaurant has received a rating of 3.8 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
12128 Jefferson Ave, Newport News, VA 23602
Phone: (757) 882-8844
Hours
Thursday | 6 AM–10 PM |
Friday | 6 AM–10 PM |
Saturday | 6:30 AM–10 PM |
Sunday | Closed |
Monday | 6 AM–10 PM |
Tuesday | 6 AM–10 PM |
Wednesday | 6 AM–10 PM |
Menu
… View more
Photo Gallery
Reviews
Sabrena Cotman
Y’all I normally don’t do reviews and always just say “maybe they’re just having a bad day” and give them benefit of the doubt. But I was absolutely horrified when I bit into my chicken this afternoon. I understand that us humans shed hair, and that it can be a mistake sometimes. But this is ridiculous! I thought it was my hair because I shed like crazy. Nope. This was cooked inside the chicken itself. Gross. Done with chick fil a for a while. They used to be so good and this is a lack of responsibility. It’s not that hard to put a hair net on when you’re cooking!
… more
michael davis
The dining area does not have any napkins, utensils, sauces or anything and only 2 trash cans that were over flowing. Food was barely warm, not even hot enough to melt cheese. Fries weren’t even crisp, they were just limp…will not choose this one again, will drive the few extra miles to another chick-fil-a
… more
Alyssa Uhl
The slowest CFA I have ever been to. I was an employee at a CFA chain at one point and time and I know for a fact our whole crew would’ve been in so much trouble for taking this long to get drive threw going. The one on Victory Blvd is definitely better and more efficient.
… more
Sarah Spaulding
I always have amazing experiences at this chick-fil-a, but today they went above and beyond for my catering order. I ordered a small breakfast catering order for my son’s daycare teacher appreciation week. My son is 3 months old and was having a rough morning. The manager was kind enough to bring out our catering order so I didn’t have to haul him inside crying. This chick-fil-a always goes above and beyond my expectations so we always come here.
… more
Sami M
Food is great. However this location, store #00583 inside not so clean as the other locations. Wanted to stop and take a moment with my dad before going about our errands and… Some tables were pushed in as if to not sit there. One had a cleaning rag on top. So we chose the high top until.. Table was dirty saw another cleaning rag that was left out on side counter so I cleaned it myself. Three employees were sitting down (not all together but scattered) eating, checking phone, one even saw me cleaning the table talking to my father and didn’t say/acknowledge me. I even joked about if they were hiring bc they need help cleaning. Not that I need a job but to me if I saw someone doing a job that I could have easily taken care of myself that’s called customer service… which I thought chick-fil-A is all about… next time I’ll just go through the drive thru.
… more
Joyce sanders
This the market fresh salad I bought yesterday. A bowl of lettuce for $9.00 no chicken, barely any fruit. I cannot believe this for Chick Fila since I always felt this was the best fast food restaurant left in the game. This was truly unacceptable.
… more
Patrice Boone
Why do you constantly put these type of tomatoes on a sandwich? If you see a core…toss it! Who really wants to pay extra for veggies and they look like this?
… more
Louis Hensler
Typical Cfa experience. Great service. Great fast food. No play place here, and a relatively small dining room. Cfa seems to be transitioning to a primary drive thru business, but they nail it.
… more
Joshua Roberts (Robby)
I’m really getting tired of being scammed by stores like Starbucks and chickfila.
… more
Megan wikan
Drive-thru after work to get my family dinner. I ordered a twelve count nugget meal and reached 7 tint nuggets and soggy frys I don’t know why I keep giving this location a chance.
… more
… View more