Based on 164 reviews, the restaurant has received a rating of 3.6 stars. Price
✔️ Delivery ✔️ No dine-in ✔️ No takeout
Address:
2576 State Route 5S, NY State Thruway, Little Falls, NY 13365
Hours
Tuesday | 8 AM–10 PM |
Wednesday | 8 AM–10 PM |
Thursday | 8 AM–10 PM |
Friday | 8 AM–10 PM |
Saturday | 8 AM–10 PM |
Sunday | Closed |
Monday | 8 AM–10 PM |
Menu
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Photo Gallery
Reviews
Jappy
Long queue for orders but they are fairly fast.Ordered spicy chicken sandwich meal ask him for drink upgrade to milkshake he charge me extra full $5.79 for that .Grilled nuggets were worst . They are expensive for fast food.
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Tanya Johnson
We loved it. The food was delicious, especially the sauce. The cashier was very nice. The wait time was a bit much but we understand they are a new business in our area, and the folks in the surrounding communities are excited about this.
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Steven Webb
Yuck, why does anyone go here. The food quality is simply atrocious. Service is almost hostile as well. And it’s ripping expensive, 8$ for greasy chicken in paper cup.
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Ann Marie Kurasz
Cashier was miserable. If you dont like your job, find a new one. The attitude of front line staff was awful. “Shake machine has been broken since last Thursday” like we are supposed to know this! How would we know if no sign on machine and still listed on menu?? AND why wasn’t it fixed. Its Monday!!!
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Brent
O.K. so imagine getting to a rest stop location and the Chick-fil-A line is packed. But I decided well what the heck.
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John Mclean
I’m not sure why it my Google maps shows I was at a chic-fil-a 4 days ago. That would mean I was there on a Sunday. Which last I checked they don’t open on a Sunday. So right there is enough to give them a bad review. Can’t review something that isn’t open. But if the app says I was there when I wasn’t why not.
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K Spen
We love Chik-Fil-A and have been to many of the franchises. This one was, by far, the least organized and least efficiently-run. There was an extremely long line of people, which is to be expected. It wasn’t the length of the line that was the problem. Rather, it was the lack of efficiency in the staff. There were plenty of staff there, and most were just standing around. They had ONE register open. The staff were unenthusiastic and not at all friendly. The manager, a woman with blonde hair, walked slowly aground but never did anything to make the service more efficient or encourage anyone to act more appropriately with customers. I can not stress enough how slowly these people were moving. I certainly don’t expect anyone to run, but they were literally just standing around. I was floored because I have always been extremely impressed with how efficiently the Chik-fil-A stores have been run in all the other places we’ve visited. Everyone in line was visibly frustrated but still polite. I hope this location can receive more training and more effective management so that they can improve. The food itself, however, was very good once we did receive it.
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Kendra Przestrzelski
Spent 26 minutes in line waiting to order with only three people in front of us ! Lots of employees were just walking around talking and cleaning but we’re completely ignoring all customers. After we finally received our food we noticed they only put half a strip of bacon on the sandwich which is horrible for the price! Along with when I asked for ketchup to go with our fries she rolled her eyes and turned around and just stared at the screen completely acting like she didn’t just hear me and look directly at me while I was saying it. 0/10 would be a better rating !
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Jon Fernando
This location is in the Iroquois Service Center. This center is BY FAR BETTER than the East Bound Center on the other side of the Thruway (Indian Castle).
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C S
So being from Upstate NY we do not yet get many opportunities to try the “famous” Chick-fil-A except when traveling. When one opened on the NY Thruway, I90 West, I was pretty psyched as I travel that way regularly. This review is after 3 visits, and 2 meals.
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