No matter the name, we’ve stayed committed to quality over the past 30 years. The #1 Cheesesteak in the World is made with only premium ingredients, like 100% USDA choice steak*, 100% all-white meat chicken, all-natural cheeses, and hand-cut vegetables—always grilled-fresh-to-order.
Counter-service chain offering a range of Philly-style cheesesteaks, loaded fries & lemonades. Based on 82 reviews, the restaurant has received a rating of 3.3 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ Delivery
Address:
1 W Flatiron Crossing Circle Ste FF-228, Broomfield, CO 80021
Phone: (720) 887-9000
Hours
Saturday | 10 AM–8 PM |
Sunday | 11 AM–6 PM |
Monday
(Labor Day)
|
10 AM–8 PM
Hours might differ
|
Tuesday | 10 AM–8 PM |
Wednesday | 10 AM–8 PM |
Thursday | 10 AM–8 PM |
Friday | 10 AM–8 PM |
Menu
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Photo Gallery
Reviews
N LK
Ordered from here and was horrified at the people making everyone’s food. Luckily the gal making my sandwich had put clean gloves on and I watched her make my sandwich. When it was cooking on the grill thing, I noticed the guy next to her making a couple other sandwiches and to my disgust, he pulled out his phone with his gloved hand and started talking on it! He stood at the back talking and talking and then came back and touched the food with the gloved hand that touched his dirty phone! Should’ve took a photo of him but it was some Hispanic dude. Learn food safety!
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Ritchie
David Leon DM is sleeping with staff rebecca saylor FB them, all while his wife is dying. owners Felipe Castro amd igor Rodriguez don’t pay taxes and hire undocumented workers. Labor board and ice have been called
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Dan Young
I was excited to try their cheesesteak and finally did so tonight. Got the largest one they offer and upon receiving it I noticed at least a 1/3 of the sandwich had no steak or cheese. The rest of the sandwich was reasonable in proportion but far from full of steak. For a $10 sandwich I was highly dissatisfied.
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James Julien
If you want the longest wait time in the food court, have them get your order wrong and get a greasy soggy mess, then Charleys is the place for you! Avoid at all costs everyone was on their phone, which is the reason everything was so bad…
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Kelly Boyle
Love the Philly Cheese steak! Every bite is great.
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E B
Loved it! Delicious food and friendly staff. Will come again. Thank you!
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Jacob Donahoe
Absolutely horrible, I would give zero stars if possible. The cashier ‘Mia’ literally didn’t say a single word to me as I tried to complete my order. I wasn’t asked what toppings or condiments I wanted on my cheesesteak, resulting in it having everything on it. The sandwich had so much mayo on it, (which I would have ordered it without, had I been given the chance) that the bread was left soggy and flaccid. The cashier needs to be re-trained to know how to provide some semblance of customer service, or to at least show some form of acknowledgment to the customer. Truly, this was possibly the worst service I have ever received at any fast-casual restaurant.
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Dana Lama
Charles Philly has been my favorite ever since I was introduced to it. I am from Texas and I always get my philly from grapevine Texas location and never got disappointed, especially with the online order I always get my order right and the employees over there is very nice and courteous but today I am very disappointed with this location. I ordered online which was ck philly combo and missing fries. Good thing I checked near food court and found out that the fries were missing I immediately went back to tell them that the fries were missing, surprisingly there was no sorry or any apologies gesture instead the ladies were unknowingly talking with each other. Literally no sorry at all. What type of a customer service is this? Like total lack of proper management and 0 customer service. All I expect was an apology after messing up with my order?? All of the staff lack total mannerism!
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Jason G
Ordered online so that I could just swing by and pick my sandwich up. Order said it be ready in 6 minutes, I arrived 15 minutes later. Once I arrived there were no pickup lines or signs. I asked the person prepping orders, they had no idea what I was talking about with an online order, it wasn’t in their system, they definitely hadn’t made my food. I showed them my paid receipt with their address on it, and they (and others) were like deer in headlights. So after about 5 minutes they decided to just make my order as I told them.
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Chelsea Bliss-Julien
The wait was incredibly long for a soggy cheesesteak with no fries even though I ordered them. The cashier was too busy texting at the register to accurately help the exponentially long line that only got longer. No napkins were available either which you need for greasy soggy cheesesteak they charge $11 for. I will not be returning, we have never had a good experience at this restaurant or the food court of the Flatirons Mall in general.
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