No matter the name, we’ve stayed committed to quality over the past 30 years. The #1 Cheesesteak in the World is made with only premium ingredients, like 100% USDA choice steak*, 100% all-white meat chicken, all-natural cheeses, and hand-cut vegetables—always grilled-fresh-to-order.
Counter-service chain offering a range of Philly-style cheesesteaks, loaded fries & lemonades. Based on 478 reviews, the restaurant has received a rating of 4.0 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ Delivery
Address:
32275 Gratiot Ave Ste 150, Roseville, MI 48066
Phone: (586) 294-2050
Hours
| Monday
(Labor Day)
|
10 AM–9 PM
Hours might differ
|
| Tuesday | 10 AM–9 PM |
| Wednesday | 10 AM–9 PM |
| Thursday | 10 AM–9 PM |
| Friday | 10 AM–9 PM |
| Saturday | 10 AM–9 PM |
| Sunday | 11 AM–6 PM |
Menu
… View more
Photo Gallery
Reviews
Jasmine
I went here on 3/29/23 at 9:40pm everything went well until I checked my food although I did ask one of the workers for more mayo on the side she act like she had a problem with me asking. I order 2 large Veggie sub combos. Grabbed my food went to the car and realized that my one sandwich was filled up so much that I could have made 3sandwiches out of it. I had to scrap alot of it off both my sandwiches it was very bland to idk if it was because the white lady made it or they stop using seasoning on sandwiches. The onion had a smell and nasty taste to it. I love me some Charleys, even the fries where nasty and I watched them cook everything. My bread ended up getting soggy it was so much on it this was all less than 10 mintues. Now I see why they lady that came in after me was cussing them out I was minded my business and heard a little bit of what she was saying but I see what she meant. Idk I might try this location one more time I miss the Eastland location frfr. The Strawberry Lemonade was ok thanks for the good quality cup. The food was ️ ️
… more
India Timmons
Customer service is everything to me but this location is just terrible! Nasty attitude if you don’t like your job go back to school and get a better one! Customers paying your check! 07/22/23 at 3:30 pm the lady was making my sandwich with the most terrible attitude with her sweaty nose! I ask her for some Italian dressing and she ain’t say anything just gave it to me on top of that look at me all crazy like, I said something wrong! Never again! Nope this the second time, I went to this location same thing. I’m good that’s it. I will spend my money at penn station
Mycha Garrett
Absolutely terrible ! I love Charley’s but really dread even having to come to this location because of their poor customer service and how trashed the inside is. I watched this staff act rudely to a couple because their ordere was missing fries . Instead of apologizing for the mistake, they had a nasty attitude and tried to imply that they the customers already had the fries. Not to mention I ordered my food online 30mins prior and still had to wait 20 to get it . I really wish this location had better staff and customer service . Everything here is really trash unfortunately!
Shordee Kelly
Service with a smile, unheard of. Everyone just seems to hate their job. I will say they were fast and efficient. I do wish hair nets were mandatory for all.
barbara mitchell
The service at the Charlie’s in Macomb Mall was alright The eating area was literally disgusting, very filthy I literally had to go and get the hand sanitizer wipes to clean off the tables, the chairs, before we sit down and ate I never sit down in the seating area I would never eat here again, it wasn’t busy at this particular time The walls windows booth seats tables floors chairs everything was dirty and you can tell that the staff never cleans this restaurant it’s filthy management needs to be fired at this location how do they feel comfortable working in this environment simply answer you can’t
A
It’s Saturday March 18 at possibly 7:50 PM my wife when I’m in order for herself upon waiting for me if you ordered for me I have to use the restroom. They told her the the restroom was out of order. They told her if she needed to go there bad to go to Hobby lobby. I had a bad experience here before years ago I know you don’t remember me, but this message is for the owner is still the same owner without down and we converse, great owner, horrible employees she wanted food out of there, but I remember our past experience and I seen I was right I remember the last time I was in there the manager was upset because one of the import is the word for forking out front. It was about a half hour to an hour before closing and he let us sit down and eat that right there was enough for me, but I guarantee you this is my last time coming here. I know employees in these difficult times are hard to fine, but sometimes we both know it’s not about location you could train them a certain way but sometimes the training can go right out the window. My wife just informed me that she brought my food out and one of your employees called her a B.I.T.C.H. and please don’t think it’s a race thing because it’s not she’s white I’m black so we’re getting that out-of-the-way right now. I was brought up not to see but I can guarantee you they do meeting your employees. I’ve been around too long and I’m telling you that’s what I see.
… more
Arnold Lyles
Food was great service was so so, they can have more order people where everywhere no seen line and didn’t know who was next. Need to fix that. But food was great
According2teau
It’s inside the mall. I would have loved to say they were short staffed but that would be untrue. The food is good but the upkeep and cleanliness of the restaurant is a different story. They had more employees crowded up on the front line bumping into each other rather than have someone on the floor wiping down the area.
Sheldona Camel-Pittman
I ordered to Philly cheese steak subs and fries the cashier didn’t put my fries in the bag. So I told her about it and she gave me some cold fries and my Philly cheese steak sandwhich wasn’t all that good my meat was dried up.
Keara Scudder
6/12 rude staff. Ordered take out, arrived 8:35ish was told they were “closed”. Missing fries.
… View more