No matter the name, we’ve stayed committed to quality over the past 30 years. The #1 Cheesesteak in the World is made with only premium ingredients, like 100% USDA choice steak*, 100% all-white meat chicken, all-natural cheeses, and hand-cut vegetables—always grilled-fresh-to-order.
Counter-service chain offering a range of Philly-style cheesesteaks, loaded fries & lemonades. Based on 49 reviews, the restaurant has received a rating of 3.2 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ Delivery
Address:
26300 Cedar Rd. FC-3, Ste FC3, Beachwood, OH 44122
Phone: (833) 230-2930
Hours
| Wednesday | 11 AM–8 PM |
| Thursday | 11 AM–8 PM |
| Friday | 11 AM–8 PM |
| Saturday | 11 AM–8 PM |
| Sunday | 12–6 PM |
| Monday | 11 AM–8 PM |
| Tuesday | 11 AM–8 PM |
Menu
… View more
Photo Gallery
Reviews
Aa Ga
Do not eat here. Unhygienic and no regards for customers. Ordered a chicken Philly found 2 pieces of long hair in chicken. Went to show the person at checkout got absolutely no response. Unbelievable!
… more
MoonShyne89
My wife and I really enjoy the food at Charley’s so here’s a shout-out to the cooks, delicious and thank you! However, the cashier (Tanesia) needs to be let go immediately. She has the worst attitude, no sense of appreciation for what she has, no communication skills, and no respect for anyone (including her own staff). She disrespected my wife twice right in front of me and had there been a third, I would be contacting corporate. Additionally, if we were treated this way as “regulars”, then she’s doing it to everyone else as well (backed up in the comments section). She will single-handedly destroy this business. Advice – Drop that sociopath immediately
… more
mm ll
Ok so I’m at Charley’s Philly Steaks in beachwood mall and my husband orders a chicken philly. He hasn’t had one in awhile so I was surprised at the appearance. It was like shaved chicken. It looked like imitation chicken breast. This company has to do better. If your prices inflate then your quality should be the same. I would like to see Real strips of chicken breast.
… more
ELDELHZH
Great Food , Shoutout to the cook staff and cashiers that have to deal with the attitude of the one adding the vegetables to our food . Should put her back there and see how “easy it is” .
… more
Jai Leon
Found hair in my food! I see that this a common issue from former customers! Very bad attitude as well ! Will not return
… more
Vanessa Hernandez
The food was amazing- Im rating this one star because of the lady up front putting the orders together- she had the worst attitude and definitely mistreats the poor cooks. Eye rolls, shaking her head. They already are dying of heat and still have to deal with her, unfortunately I did not get her name.
… more
Kriston Jones
Left a line of customers waiting. Opened at 12pm, was making sandwiches for each other. When other custodian to ask if they were open, someone finally told they were closed due not being able to access cash register. I waited 20 minutes before anyone said anything. Professionalism at its finest.
… more
Vincent Smith
Working in this mall, I would go to this location to share business. But after the way the girl behind the counter let someone cut me in line while I had been waiting awhile already, I won’t be returning. Blatantly let a woman cut me and my wife off while we waited patiently line, with more people behind us. I only have a 30 minute window, so to have someone push their way in and the cashier to let it happen is appalling. When you are at the register, it is your job to tell people there are others waiting in line. Not choke up and let it happen. You just lost a lot of business from myself as well as my team, because I will be letting everyone know not to support a place that doesn’t do their job and keep people from cutting in lines. We learned in kindergarten that is not right, and for a worker to let it happen to another employee of this mall is outrageous.
… more
Randy Evans
Only problem is when the cashier can’t speak proper or improper English. But when an English speaking Cashier is on duty, think her name was Terry S something, perfect business. Love the customer service when English is understood, Thank you Terry,, Very respectable!!
… more
Leonicia Blue
Quality of the food and customer service is very poor. In addition, my son ordered a sandwich. The whole time while his sandwich was being prepared, the employee held a conversation with someone over the glass barrier no mask. I thought it was that person’s sandwich but it was my son’s. The staff there is rude. Who wants food you talked all over?
… more
… View more