No matter the name, we’ve stayed committed to quality over the past 30 years. The #1 Cheesesteak in the World is made with only premium ingredients, like 100% USDA choice steak*, 100% all-white meat chicken, all-natural cheeses, and hand-cut vegetables—always grilled-fresh-to-order.
Counter-service chain offering a range of Philly-style cheesesteaks, loaded fries & lemonades. Based on 281 reviews, the restaurant has received a rating of 3.8 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No delivery
Address:
5405 New Fashion Way #618, Charlotte, NC 28278
Phone: (704) 586-9149
Hours
Wednesday | 11 AM–7 PM |
Thursday | 11 AM–7 PM |
Friday | 11 AM–7 PM |
Saturday | 11 AM–7 PM |
Sunday | 12–6 PM |
Monday | 11 AM–7 PM |
Tuesday | 11 AM–7 PM |
Menu
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Photo Gallery
Reviews
Elizabeth Jackson
We were at the outlet getting a few things and decided to grab something to go. We went to the food court and my eyes lit up when I saw Charley’s. There wasn’t a line so we went straight to the counter. The young lady didn’t greet us.. No biggie! We ordered our food .. Philly steak combo. We ordered strawberry lemonade… I wouldn’t call it that. She acted like they had a shortage in strawberry syrup. I excused that!! The cook seemed like she was mad about something. She had a mean mug!! There was a guy helping but this whole crew seem to have problems. No customer service at all. I should have checked my food before I left. I would have requested the cook to redo our Philly’s. The Philly wasn’t chopped up at all. What the heck people!!
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Brett Daviau
Heavy and filling. If you are looking for something greasy to fill you up, this will do it. Line was long, but it moved quickly. Couldn’t finish what I ordered.
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Daniel Li
As one of the very few places in Charlotte Premium Outlet to get a bite, the line will be quite long. However, the food will still be good quality and good value. Cashier really seemed like she hated life.
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Angelia Schifferle
How about I purchased a combo Philly Cheesesteak meal and the guy gave me a drink with no ice. I said, “Um, this drink is warm, can I get some ice?” The guy said, our ice machine is broke. Ok, but my drink is still warm. I was told to go and ask another vendor for ice. What? Maybe you should have let me know that you didn’t have cold drinks and I would have just purchased a drink from them in the 1st place. SMH . Do better!
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Shanice QC
As for outdoor shopping mall dining facility. The place was clean and the staff was working in a fast pace. The didn’t have utensils so they lost a star.
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Wanda Hargett
I had breakfast there before me flight today 12/17 and the food good. The service was even better, and I truly wish I had gotten the server’s name. He was kind and friendly. I thank him so much for being that way in that busy Newark airport.
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Noemi Saldana
The workers are so slow taking their time and the lines be so long. Even with a bunch of people waiting they don’t even call out order numbers they just place the food so anyone can grab your food. I know fast food sucks but atleast be effecient at your job or go somewhere else.
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Rhyes Potter
This location has always been super nice. I always do mobile orders to skip the line. The only thing I really feel like that needs to be addressed is the air in the food court there… it’s extremely hot… and I feel terrible for the workers… like they are pouring sweat while making food.. like the company or the mall needs to fix this asap. Please get some a/c for these people !
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Kayla Rhyner
They seem to have an issue accommodating people with food allergies, and are extremely rude about it. Not to mention, rude to each other. A cook screamed ‘cashier’ at the lady running the register, rather than addressing her by her name. They made a whole scene in front of customers because my husband tried to correct them when they made our order wrong on Sunday.
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LexThe FullSteezy
Went to have some lunch while doing some Christmas shopping. There were 3 workers present in the front, and even though the line was long, they all moved the orders efficiently and accurately. Upon ordering, I was given a warm greeting from the cashier, her name starts with a “S” but that made my day. After going around shopping at multiple stores she was the only one whom spoke to me first, and I took that to heart. I appreciated the staff that worked today, you can tell they take pride in their job, and I hope I was able to make a small blessing for them during the holidays. #payitforward
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