No matter the name, we’ve stayed committed to quality over the past 30 years. The #1 Cheesesteak in the World is made with only premium ingredients, like 100% USDA choice steak*, 100% all-white meat chicken, all-natural cheeses, and hand-cut vegetables—always grilled-fresh-to-order.
Counter-service chain offering a range of Philly-style cheesesteaks, loaded fries & lemonades. Based on 36 reviews, the restaurant has received a rating of 2.4 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ Delivery
Address:
358 Broadway Mall, Hicksville, NY 11801
Phone: (347) 262-7367
Hours
Tuesday | 11 AM–8 PM |
Wednesday | 11 AM–8 PM |
Thursday | 11 AM–8 PM |
Friday | 11 AM–8 PM |
Saturday | 11 AM–8 PM |
Sunday | 12–6 PM |
Monday | 11 AM–8 PM |
Menu
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Photo Gallery
Reviews
Sujan Jirel
A nasty-speaking man around the age of 40 to 50 cashier (half bold head) takes my nerves. It felt like I could punch his face so hard because of the way he was arguably talking. So rude and charged for larger meals or combos without mentioning what size you were ordering.
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OG Kim
Whoever worked today at the front desk and was picking up calls is extremely rude. He was rude to my Uber eats driver. Said they don’t have to go containers despite fulfilling online orders which you need takeout containers for. Didn’t report to Uber that he didn’t have the items in my order. Missing my drink and missing my fries from my combo. I called to ask his name and he hung up and said well you already got your food. Maybe he’s having a terrible day but that’s for him to deal with. I was nothing but respectful and even as I’m telling him have a good day I got hung up on. I have a small lunch break and now I have to postpone it and order a new lunch since this man is extremely aggressive and refuses to do what those 15$/ hr pay him for.
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Sam A.
I am a big fan of Charley’s , but this store is the worst , you really need to find a way to fix it or u will lose ur good reputation, it’s 2nd time I buy a Philly steak sandwich and I make sure it comes with mushrooms, first time I let it go 2nd time after I got my sandwich I checked there was no mushrooms , I asked the guy who works there ,did u put mushroom ?! he said yes I did , I took a bite and there wasn’t any , so I returned the sandwich and the same guy was still lying saying I put a mushrooms but it melted lool front of his manager and he agreed with him ♂️ anyway they gave me raw mushrooms looool
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Alex Weber
The amount of food safety violations I noticed at this place was insane. And the food was subpar. Guy didn’t even wear gloves when making my sandwiches.
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MTB214
The cheese steak and fries are tasty but there seems to be a bit of a language barrier, or hearing issue with one of the guys that works there. Can’t hold that against him if hearing issue.
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DAZ3 LiiONxHeArT
Low quality workers. The cashier took his time acknowledging me and when he finally does he rudely proceeds to ask me: “what do you want?” No wonder you work here buddy and probably always will. Zero social skills. Its incredible how these individuals fail to realize that the customer is the sole reason why you are in business and acquire your pay check. Get these guys out of here! They do not deserve this job! Give it to people who will actually appreciate it and treat people with dignity, instead of as a bother. Hire people who actually want to work. Absolutely despicable.
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Celeena
rude and slow. ordering for office lunch, had to ask for receipt 3 times man behind the counter kept saying okay and then walking away without giving it to me then got annoyed when I asked again and finally gave the receipt to me.
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Cruiser
Love it. My favorite sandwich with everything on it oh my God a taste that you can never explain.
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Ivanna Davis
There was a bug in my cheese in my fries. Got a refund. Can’t eat Charlie’s anymore
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Empath Warrior
The first time I went there I ordered a meal with cheese fries and when I got home they had bacon on them and I do not eat land meat. Also the guy behind the counter that works there in the day was very rude and disrespectful. The second time I went there was a few days ago. I ordered a sandwich and when I got home I saw that he had rolled the paper into the inside of the sandwich bread with the contents of the sandwich melted into it, so basically I had to take out half what was inside because it had paper in it melted. He tucked half of the paper into the sandwich. The sandwiches are great when done right
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