Fast-food chain specializing in fried chicken, plus catfish, hushpuppies & desserts. Based on 814 reviews, the restaurant has received a rating of 4.1 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
1425 N New Rd, Waco, TX 76710
Phone: (254) 753-4805
Hours
| Thursday | 10 AM–10 PM |
| Friday | 10 AM–10 PM |
| Saturday | 10 AM–10 PM |
| Sunday | 10 AM–10 PM |
| Monday | 10 AM–10 PM |
| Tuesday | 10 AM–10 PM |
| Wednesday | 10 AM–10 PM |
Menu Photos
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Reviews
Jessica M
Super friendly staff! Offered us drinks while we waited for our large order and kept us updated on the wait.
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Sabriya Mainor
I wish I could rate 0 stars after the service my family experience at the new road bush’s. After ordering a gallon tea but only being charged for a regular, my brother came home to discover we didn’t get any fry’s. My sister made the drive back with the recipe and the works asked her if she knows who took the order, she responded no and he asked when she made order even tho she handed him the receipt. He then walked around and asked each worker who took the order. After about 5 minutes a new worker handed my sister a box of fry’s. She politely asked for a complementary brownie for her troubles and the original worker came back and said “no we can’t give out free food because we’ll loose money.” So my sister asked for a coupon for her next visit and he said they come in the mail. She then asked for a manager, learned that there where two and reminded that they can’t give out free food. The managers where never involved in this interaction. Also the fries had no salt. As you can see we spent about 60 dollars and drove up there twice. This is not about the complementary brownie, but about the lack of professional costumer service.
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Jeannie Dolberry
These guys jump through themselves to get your order. They come right to the car window and have always been friendly and careful to get my order straight. The service is fast, and my experience so far has been that my order has been correct every time. I usually go on “Tender Tuesday” to get the special. I don’t think the servers count very well, though, because I always get home with more tenders than the special states I should receive. I also want to mention the iced tea because it is delicious. I take mine without added sugar, and Bush’s recipe is fine. If you are feeding a crowd, or a couple of teenagers, you won’t go wrong if you choose Bush’s Chicken!
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Jean b
I made a late Friday evening stop for a family pack of chicken with sides to take to the home of a deceased relative. I was told by the young employee that met me at my car wiping his nose and face with his hand that they had only 3 breast on hand, and they wouldn’t be dropping any more chicken that night. However, they did have enough chicken tenders ready for a 30 piece order asap ( $54.00). I laughed, thanked him and drove across the street to Churches Chicken and purchased what I wanted ($25.00). They were still dropping fresh batches of chicken and keep the drive through line moving. These were the stores up near the H E B on La Salle in Waco Texas.
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Onofre Ortiz
Great customer service and fast service. The gentleman that took our order repeated the order to us continually to make sure it was correct. I will definitely come again!
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Jacob
The chicken was great. My only concern is that the lady who came out to my truck was wearing a facemask. This lead me to believe she may be sick, as I can’t imagine anyone still being paranoid about that one thing
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Angel Foster
Not a happy customer. I ordered the livers and gizzard meal and chicken tenders, I was disappointed that they gave me what tasted like day old gizzards and lukewarm chicken. I immediately asked one of the workers to replace the food with hot chicken tenders and she did. But I’m sadly disappointed that this company workers are okay with serving its customers lukewarm food. If you dont bother to ask, they will take your money to profit, and leave you with an unsatisfied taste in your mouth. This is unacceptable and rude. Every order should be fresh and hot and nothing less. If they can’t be appreciative and respectful to their customers then they don’t deserve our business.
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OH BOY
Southern hospitality? Half dose for full price? Or is it systematic cheating of customers when out of 8 gizzards the top 4 is sort of looks like gizard in like and size the bottom 4 is gizzard popcorn, it’s like you just covered the bottom half with top half, it’s intelligent insulting this operation to say the least, 3 – 4 popcorn gizard =1 gizard, cheating 35% on the paid portion?! Even their box itself got 35% smaller so it’s systematic just they forgot to tell us that you get less for the same menu price, much less sadly! I have not join the pay more get less health club just yet no offense!
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Melissa Almanza
Food was good, hot and fresh we asked for tenders meal with a drink. Our meal was tenders in box. Normally the tenders are already put in a roll individually wrapped two in box with with fries or okra and drink.
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Eliza Gonzales
Drive-thru order: 3pc dark meat chicken combo with mash potatoes & gravy. Co- worker wants order of fries.
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