Dinner is always ready. Boston Market is the rotisserie expert, serving the kind of meals that help mom draw everyone to the table. From our fresh, never-frozen whole rotisserie chicken to our fresh-baked cornbread and wide variety of family-favorite sides, each family member can create their ideal meal. There’s something for everyone! We only serve natural chicken, full of flavor and free of antibiotics and added hormones – marinated in garlic & herbs, and rotisserie roasted to perfection. It’s rotisserie roasted every hour, on the hour and ready to serve when you arrive. Plus, we also serve rotisserie turkey and freshly prepared ribs and meatloaf.
Counter-serve chain dishing up comfort food, such as roast chicken, in a simple setting. Based on 275 reviews, the restaurant has received a rating of 3.4 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
919 N Green Bay Rd, Waukegan, IL 60085
Phone: (847) 623-7000
Website:
Hours
Sunday |
12–8 PM |
Monday
(Labor Day)
|
12–8 PM
Hours might differ
|
Tuesday |
12–8 PM |
Wednesday |
12–8 PM |
Thursday |
12–8 PM |
Friday |
12–8 PM |
Saturday |
12–8 PM |
Menu
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Photo Gallery
Reviews
Lindsey Cowart
This is the “cornbread” we got. The rice was hard & not cooked all the way. The mac & cheese was so watered down & the chicken was completely dry too. This place used to be SO GOOD & it’s so awful now. Customer service was great but the food was not good. We couldn’t even eat any of it.
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Juli Cardenas
If I could give half a star, I would. This place is just horrible. This was my first time here and they had no cornbread and had no carbonation in the fountain drinks. There was a child of one of the employees sleeping in a booth and hair products out on another as if they were doing hair in the restaurant. The young staff member was very nice and trying to help when I told him about the fountain drinks. He stated they have been out for awhile and even asked the manager if he could give us some of the sprite they been using from a 2 liter. I sadly will never return to this restaurant. I had high hopes and it was quickly turned into a nightmare.
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Ben Wade
Undoubtedly the worst dining experience for anyone who steps in. Parking lot is empty save for a group of panhandlers who seemed to made this their hub point. Never seems to have business so you would expect a short and convenient serving time but on the contrary. You will wait upwards of ten minutes before you have what is expected to be a homestyle meal. My son and I went and we ordered two chicken carvers sandwiches. Our server talked to us while the cook made our food and we appreciated the small talk but that was the peak of our experience. We were given our food on a tray and we’re apologized to for our waiting due to the sandwiches being warmed up. Is the food not supposed to be warm as it’s made? I asked for any type of hot sauce on the side and was provided with two unique sauces. Both were delicious but we unfortunately couldn’t have the same sentiments about our entrees. Our sandwiches were steaming and about as soggy as a shoe left in the rain. Upon separating the bread slices, we were met with wilted lettuce, a measly slice ripped in half. Tomatoes were sliced as thick as steak and my son’s tomatoes looked liked sheets of paper. Mayonnaise curdled probably to them being “warmed up”, code for microwaved, from my experience working in restaurants in my youth. Mayo spread was unbelievably poor and stingy for lack of a better term. The chicken was adequate if you hadn’t eaten in two weeks that is. Our broccoli was bland but I could have overlooked that if we hadn’t been served the obvious past its holding time vegetable. My son was given wilted dark as night broccoli and i was given bright green broccoli that was cold on the inside. I gave him mine and he enjoyed that at least. Tables were dirty and we had to make two tours of the dining area to find a table that was the least dirty. Dining room looks like a storage with the amount of boxes blocking multiple tables. One table was being held up by 8th pans. Gentleman’s restroom was in poor condition and extremely filthy. Never in my life have I skipped on using soap because the soap appears foul. I have nothing but negative observations to speak of about this establishment. Terrible service, filthy, unreasonably priced, and disassociated crew and management. I ask the community to petition the removal of this restaurant and replace it with something beneficial to the consumers.
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Doris Fernandez
If I could give it ZERO stars I would! I used to visit this location often when I lived in Waukegan. Today I decide to stop in, food was not fresh, cold, meatloaf tasted like a frozen dinner, no working ice machine, and had the nerve to charge $35 for a meal I wouldn’t feed to my dog! #trash
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Amy
Zero star if I could. Mashed potatoes and gravy tasted rancid. I asked the crew member if they had butter packets for our bread, he said we don’t have butter. Told him the coke machine was out, he looked at me, said nothing and then continued to look at his phone. The tables and floor were filthy, holes in the floor and not to mention they had serving pots holding up one of the booths and they had storage boxes stacked up in the dining area. My friend and I hadn’t had BM in years and we were excited to go since we were visiting from Kenosha. So disappointed, never again! How the hell is this place open?!
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Elise Weatherspoon
First off, Kudos to having such kind and helpful employees. I ordered at the driver thru today (9/26/22 at 12:30ish), and really had a pleasant interaction.
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Lautusia Charlette
Service was terrible never have chicken and very unprofessional. Serve you food with no gloves on, bad attitudes to customers and food was cold after I drive up there twice to get food unbelievable, also order 3 piece but only got two piece. Whoever owner is needs to get better crew members
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Esha B
I asked for meatloaf with gravy on the side they drowned the meatloaf in gravy to hide the fact that the meatloaf was dried out and old. The cornbread was cold and all stuck together the Mac & cheese was cold and salty. My 7 year old gave it 2 thumbs down
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Robert Guzman (Rob)
Was curious about the new rotisserie chicken nuggets & it was okay , sauce helped a little. The sides Mac, broccoli & garlic potatoes was okay too , it’s just not the same like back then. Employees were helpful keep up the good work! Gotta try other things give it another shot but TBH feels like hit or miss & $21 was a bit much for the portion.
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Stephanie Robinson
We walked in… All the tables are a mess, nats(fruit flies everywhere), bathrooms are a mess, ladies restroom needs maintenance & the restaurant has a funny smell.. did not order, did not use the restroom… I never been to a Boston market and I won’t be back.
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