Spacious joint featuring Cajun/Creole food, live jazz & soul, Latin dance nights & sports on TV. Based on 188 reviews, the restaurant has received a rating of 3.3 stars. Price
Address:
3425 David Cox Rd, Charlotte, NC 28269
Phone: (704) 910-1996
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Reviews
Jimmy Rivers Jr
Visiting family from Charleston, SC and decided to catch the 2nd half of the Panthers game and the 4pm Cowboys game at BluNotes. On a Sunday at a sports bar, you would think they would be adequately staffed. Waited 15 minutes (literally) to be sat while the server had to tend to her 4 tables and get us seated. And they were the only 4 occupied tables in this MASSIVE building. We ordered fried okra and wings for appetizers. How did the wings hit the table 10 minutes BEFORE the okra? After my 1st beer, I went to order a different beer, and they were out. Cool, no sweat. Went to order another that was on the beer list on every table and, nope, out. I ran off 4 more beers and they were out of each, so I decided to go back to my 1st beer, and surprise! They ran out. I ordered a double shot of Jim Beam. They were out. After ordering our entrées, we decided that we couldn’t take any more. We got our food to go. I ordered the rib sandwich. I should have checked it before I left, because to my surprise, I get home and there’s 1 piece of Texas toast and a 3-bone rib in a box. The crab mac was great, but that’s about it. The server was obviously frustrated, and rightfully so. How can she give great service without product to sell? We tipped her $20 on 42 for her troubles. I hope things get better for her sake and if you want to stay in business.
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Snuggly to Snatched Journey
This saddens me to write this review but I must. I’ve been to Blu Notes plenty of times and I always enjoyed myself. Every trip I made there was always pleasant. However on Wednesday March 29, 2017 was a different story. It was three of us also my best friends birthday and she wanted to hang out at Blu Notes. My first sign that we should have turned around was that the parking lot was basically empty. We still proceeded into the establishment and waited at the counter for the hostess to seat us. After about 5 min we just decided to seat ourselves. We sat for I know like 10 min even though 2 different waitress saw us but failed to acknowledge us at our table. After growing impatient I stopped one of the waitresses as she was walking past us again. I asked was the area closed where we were sitting. She said no ma’am I’ll get someone for you. Shortly after a waitress named Danielle serviced us. We ordered our food and drinks. The wings came out and they didn’t have that signature Blu Notes look. We overlooked it. We bit into the wing and it was COLD!!! I got the waitress attention and explained the chicken was cold. She said would it be okay to put into the microwave to heat it up. I just looked at her and said ummmm NO! We would like to have fresh wings. Now this is the kicker, they brought out my friends loaded fries and she got more than the description on the menu. Her fries was loaded but with an extra ingredient of the sriracha sauce green top just sitting on her fries that also looked old and not fresh. I again called Danielle and said no reflections on you because you have been very nice but the service is horrible tonight from the kitchen. My friends fries are unacceptable. She offered another dish to be prepared but my friend said no thank you. I asked for a manager and it took a long while for the lady to come out. The manager was explained the issues we had since we arrived. I even said this was my bestie’s birthday and this is horrible. She apologized and offered half of the bill. This has been a SMH moment/experience that I won’t forget. I’m big on great customer service so I had to write this because it was unacceptable. Though the service was horrible our waitress was very sweet and we made sure she knew she was appreciated. I’m including pic of the fries (wish I had a pic of the wings).
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Estelle Jenkins
The music was wonderful. The hostesses were very friendly. Our server Jordan was very nice and accommodating to us. The fried catfish was good. The gumbo was good, but someone might have dumped the bottle of pepper in it. The collards and Mac and cheese need help. The food was medium in temperature. And even though the menu says the bread pudding is a favorite it is not good. Do not waste your money. I would not recommend this place for food, but the music is so worth it.
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Edan Cummings
This place surprised me for the quality. The seafood was quite good, and pretty well priced. I did not realize that it does seem to be almost like a black club on the inside, so we did feel a little out of place. However, the waitress was very sweet and good. The atmosphere was dead since we happened to hit the place at a weird time when they were preparing for a New Year’s Eve party. We were some of the only people in the place at 5:30 pm.
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peace tara
I have been twice each time on a Sunday. The first was in March I ordered an egg white omelette. The service was slow although the restaurant was not very crowded. I waited 25-30 minutes for an omelette. The drink service was fine. The next Sunday I went was Mother’s Day. I had a reservation. I arrived on time. I was seated quickly. The waitress came 10 minutes later. She had no knowledge of any drink specials. So I Ordered regular drinks, they arrived 25 minutes later. No water was offered. The wrong appetizer was bought to the table. The right order was again placed, but the corrected order never made it to the table. The food was just ok as were the drinks. Service was very slow. The music was good.
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Gemini “Quinny” Quinny
My friends and I visited this place last night. Two out of the three of us was visiting for the first time. I enjoyed the live music and the staff was friendly. However, the service needs to be improved. We made reservations for 9:45 and was not seated to almost 11pm. They ran out of the Angry Orchard beer that I ordered but didn’t remove it from the tab until I asked. The food came out lukewarm. One of my friends sent her food back to be warmed and it was never returned.
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Tiff W
The band was great & the hostess was very welcoming. Multiple staff asked how we were doing when they passed by & were very courteous. The food was fairly good also. Everyone was great, except for our waitress. First she brought me a beverage with a piece of her long black weave in it & then she neglected to fulfill my requests twice. My husband & I both asked for water. She brought him water, but none for me. Before I could point this out, she sped away, as she did a couple of times. She stopped by our table again & didn’t apologize when I brought it to her attention. She then neglected to bring two forks for our shared dessert, as requested. After several minutes of waiting, she stopped by our table again & then brought another fork. No apology, just a response of “oh”. She also rarely spoke directly to or made eye contact with me. It was as if she was only serving my husband after she took our order. I felt devalued by our waitress, but everyone else was so great that I’d still go back. However, I can’t deal with the same waitress.
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Ahsjah Exumé
The cleanliness was not the best but I still figured I’d give it a shot. Once we were seated we waited for ten minutes before flagging down someone down to take our orders. She wasn’t rude but she was very slow and forgetful. The food was definitely not authentic, was cold, and was incorrect based on what we asked for. I am very displeased with my experience and will not be returning. To add, I paid $20 for my $14.83 meal and only received a $5 bill in return. Even though I was only missing the change I felt that was a slap in the face given that the food and service were so horrible. They’d already charged me $4 on the bill just for being in the building while there was live music. I would never recommend this establishment to anyone unless there are MAJOR changes.
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brevardchic05
If I could give it negative stars, I would. We made dinner reservations for 7PM on Valentine’s Day. Once we arrived, we were charged a cover charge at the door for the live music. Okay, cool. Not an issue, as I love jazz. Once we were seated, no one came to our table to take our order. We waited for 20 MINUTES before I had to go find someone to bring me a drink. They ran out of the beer I drink, so I opted for water. I never got a refill on my glass of water. The service was absolutely atrocious. The food was decent, but it took so long to get it, I was over it. It came out wrong, but still tasted okay. My wife ordered an appetizer that was never brought to the table, but they tried to charge us for it. She also ordered a drink from the bar that was never brought to the table. The bathrooms were disgusting. I’ll never go back.
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ck Lofton
I have been to Blu Notes when they first opened. A lot has changed since then. The food was very pricey and there is now a cover charge. My group made reservations. We were seated about 45 minutes later than our reservation time. It took forever to get food. I was with a group of six. Several of us ordered appetizers. All of the appetizers were place in a basket small enough for one person. I gave it two stars because our server was awesome and the live band was great.
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