Based on 42 reviews, the restaurant has received a rating of 3.0 stars. Price $$
✔️ Dine-in ✔️ Takeout ✔️ No delivery
Address:
6109 Mokapu Rd, Kailua, HI 96734
Hours
| Saturday | Closed |
| Sunday | Closed |
| Monday
(Labor Day)
|
10 AM–5 PM
Hours might differ
|
| Tuesday | 10 AM–5 PM |
| Wednesday | 10 AM–5 PM |
| Thursday | 10 AM–5 PM |
| Friday | 10 AM–5 PM |
Photo Gallery
Reviews
StraightLazy ***
The workers here are rude and lazy. I asked for some chili sauce in a cup, but the worker decided dump the chili sauce into the tray with my burrito. The sauce got all over the tin foil cover and was unusable. This was done by a worker girl who’s shift was on 15 Jun at 12pm.
… more
Doug McWhorter
As the kid who made this travesty of a burrito prompted me to enter my debit card into the card reader without hesitation as if nothing were wrong I was flabbergasted. Did this child really expect me to purchase this like this? Is this how they teach their staff how to fold burritos? The employee then proceeded to try and convince me that it is supposed to be wrapped like this for easy access. I may have even been convinced because of the confidence in his lie, but it was just so… ugh. I then told him to go get another foil to cover it while I tendered payment, and then proceeded to cradle this “burrito” with two hands back to my car.
… more
Alexis Williams
AMAZING food, honestly one of my favorite places to eat. The staff is great! Service is great! All you could ever want. This place is my personal heaven.
… more
irina
The food here is very good and very flavorful, i have loved on this base for years and Blue River is always my go to!!
… more
Jon malec
The food and customer service couldn’t have gotten any worse. The dude that was making the food was touching everything that you shouldn’t touch while making food. The rice was crunchy. The steak had no flavor. My dog could make much better food than this place.
… more
Sara Henry
These ladies are awesome! They prepared a taco salad for me without the shell and were really generous with the meat. The pork was seasoned perfectly. Definitely returning!
… more
Rich Fig
Let me begin by first stating that I would not refer anyone to this establishment, the employees are in dire need of cross contamination training and it’s only a matter of time before an unlucky customer wished they read this review before consuming their sloppy handled food. Upon ringing their bell for service a young man with fully stained top and bottom black clothing begins to take my order, I immediately see he puts on clear gloves which I think to myself is a good sign of balance. He starts scooping my rice and has difficulty getting it into the tray which then he begins to slap the spoon down onto the tray resulting in rice flying all over the counter and on top of other containers of food. Note that there is already different parts of the menu scattered on top and in between several of these containers of food. As we move down the counter to the veggies the next thing that caught me off guard was the manner in which he hand swiped the rice and other parts of the menu off the counter as if he was doing a lap or two in the pool. It was a bit comical at first but with a closer inspection I saw the food smack the already soiled and dirty cabinets that were directly behind the counter and I can’t imagine the floor. I guess what topped it for me was when it was time for the veggie selection, none of the veggie trays had utensils so with the same hand he begins to scoop out lettuce, tomatoes, corn… and then it occurred to me that throughout this exchange of services he was constantly adjusting his mask with the same gloved hand. For some reason I still paid $13.48 and maybe out of disbelief but it took the ride home to realize what the risks were and the overwhelming regret of paying so I threw out my Carnita Bowl in the trash. Blue River Mexican Grill needs to work on their housekeeping and employee training on properly handling food. If upper management is curious on who was on shift tonight Dec 20 at 6:46 PM don’t forget to check the schedule.
… more
Richard Von
Website says it closes at 8pm, I show up at 7 pm and all food is put away. One employee standing around with zero communication and customer service skills. I’ve eaten here on a few other occasions; usually the food is handled poorly and employees lack G.A.S. MCBH families deserve better… what a disappointment.
… more
Addison Porter
Everyone here is so nice the food is so scrumptious. Would recommend
… more
Eric M
Avoid the pineapple salsa at all costs. Tastes more like fermented lime salsa. The server was “nice” enough to recommend it. Blandness at its finest.
… more
… View more