Sandwich-shop chain offering a variety of subs & panini, served on bread made in-house daily. Based on 155 reviews, the restaurant has received a rating of 4.3 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ Delivery
Address:
1921 14th Ave SE D405, Albany, OR 97322
Phone: (541) 926-1880
Hours
| Wednesday | 11 AM–7 PM |
| Thursday | 11 AM–7 PM |
| Friday | 11 AM–7 PM |
| Saturday | 11 AM–7 PM |
| Sunday | 11 AM–6 PM |
| Monday | 11 AM–7 PM |
| Tuesday | 11 AM–7 PM |
Menu
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Reviews
Tylor Erickson
Always my favorite go to sandwich location in town. Good food, good service, and not over priced. Definitely one of my comfort foods.
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Cindy Frink
The owners of this location, specifically the woman, is EXTREMELY rude. They must be making a ton of money, because they chose to refuse service to 30 maskless shoppers today. She then proceeded to call security to request that the shoppers be trespassed from the mall entirely. It is a business’s right to refuse service. It is also our right to share negative experiences and to take our money elsewhere. Please support businesses that support freedom. This business does not.
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Mikko Thomas
If you like dying malls as an atmosphere, then you’ll be good here.
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Ciara Ziegler
My partner and I have been going to this Big Town Hero location for YEARS, the owners and staff are ALWAYS friendly & professional. I can’t believe some of the reviews that are pouting about having to follow local business policies. If you are out and about in Albany, you should have a mask on you to put on to RESPECT said business policy. Don’t leave a review crying because they have policies you don’t like. Pathetic.
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Caroline Strutton
You’ll notice that the only negative reviews are from people who refused to wear a mask. Restaurants have no choice or say in the states mask mandates, they have to follow or receive steep fines. I get it, we are all sick of wearing masks, but that’s no reason to slam a business with fake bad reviews. We like the sandwiches here. Prefer their bread to subways. Wish we had one in my town, but enjoy stopping in when in the area.
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JD Windu
FANTASTIC BUSINESS! Not only do they make great sammiches consistently, but they absolutely saved our entire office lunch plans on short notice and got everything perfect!!!
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will bender
Big town is by far one the best sandwich place around! I honestly don’t think I have been to another that has had a better sandwich. The bread is Always fresh, which to me is a big deal. Other places bread can be stale and dry and chewy. I could eat just the bread from big town every day. The customer service is always on point with friendly and helpful staff. I’m always greeted with a smile and my food is made very fast. Even when they are busy, I get my food in a timely manner. Its always nice when I can call ahead and ask for a sandwich and all I have to do it come in and pick it up. I always recommend Big Town and am glad to support a locally owned business.
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Emily Meink
Kim and Dan are amazing people! Service is always fast and friendly. I have noticed the staff just seems to be in a better mood since they took over. If I want Big Town, I will always go to the one in the mall!
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Shawn Tucker
When deciding where to have lunch this weekend we decided that we didn’t want to deal with any baloney over people not supporting wearing masks. Knowing that this business is supportive of people wearing masks and requires it of their customers we decided to go here.
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T J
What a joke of an establishment. HORRIBLE customer service by not only staff but owners as well.
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