Based on 690 reviews, the restaurant has received a rating of 4.4 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No delivery
Address:
301 S Church St, Thomaston, GA 30286
Phone: (706) 647-2502
Hours
| Sunday | Closed |
| Monday
(Labor Day)
|
Closed
Holiday hours
|
| Tuesday | 11 AM–8:30 PM |
| Wednesday | 11 AM–8:30 PM |
| Thursday | 11 AM–8:30 PM |
| Friday | 11 AM–8:30 PM |
| Saturday | 11 AM–7 PM |
Menu
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Photo Gallery
Reviews
Geoff Stephens
Tonight I went through the drive-through and ordered the country fried steak meal. I also ordered and paid for tea and a side of baked beans. The young lady at the drive-through window gave me my tea and told me it would be 15 minutes to wait for them to cook the rest. I said that that was no problem and chalked it up to probably a uncommonly ordered menu item….no worries. I parked my car, waited and 15 minutes later a young man brought my order to me. Again, no issues. My big mistake-I did not check the order before I left the restaurant. When I arrived home, I was disappointed to find out my baked beans were not included in the bag. The order ticket was stapled to the bag and had the order correct with the baked beans listed. Seems as if the baked beans were simply forgotten. The entire meal was $19 and I believe the baked beans made up about $3 of it. I figured I would chalk it up to just a bad night and just eat my food considering I live about 6 miles away and didn’t want to drive back tonight. However, a wild hair convinced me to go ahead and call the restaurant and see if they would possibly be willing to work with me, take my name and number, refund my money or just make it right. I called the number and a young girl answered the phone and said, “can you hold”. I’m not hard to please and I said of course. However, I was not actually put on hold at all. The phone will simply laid down on the counter. After about 20 seconds, I overheard the same young girl and a young man having conversations back-and-forth about the cost of divorces and about going to the mall for something. After about 2 minutes of remaining a captive audience to their convo, I changed my mind and just decided to hang up and eat the food that I was given. I have eaten big chic food before and enjoyed it. I will probably continue to go there every once in a while however it may be a minute until the next time. Hopefully somebody at the restaurant in management reads this and takes the time to be a bit more resilient with their young staff and also either reply or get in touch about making it right. Thank you.
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Lane Smith
I’ve stood at the window since childhood. My food has been good since 70’. Barnesville street team has ALWAYS been there for me! Both towns food is on POINT. 8) lane
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Jessica Fowler
I was raised off big chic when I visit my hometown that is a must stop. Always good food and service. Simply put that’s some addicting chicken. And I always have to get a large sweet tea. They also have coleslaw I like that I’m very picky about.
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Robert Timothy
I ordered a country fried steak sandwich with fries and jumbo tea using the Big Chic uptown app this past Friday June 1, 2022. First off the fried steak sandwich was one of the best fried steak sandwiches I have had in a long long time. I got my money worth. And the fries and sweet tea were great as usual.
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Jessica Wahnee
Chicken isn’t as good as barnesville st but it was Monday so we went uptown to have dinner with my sister in law we spent over $50 feeding everyone – my daughter is diabetic so we bought water (from manager Gabrielle) when I tell you we tried to get the water we purchased 3 different times ♀️ Gabrielle is a horrible customer service representative she took the money then serve about 20 ppl and did not get the water we ordered when we ordered it – it was ridiculous I wasn’t being cheap by ordering water we ordered 2 large drinks as well but it’s too sweet and too much sugar for my baby so we ordered 4 additional waters she literally ruined our entire meal our food was cold by the time she had someone else served the water and my daughter wasn’t feeling good by that time, it definitely made her upset a woman of color would treat a child of color so ugly – I definitely don’t recommend Big Chic Uptown please if you have time frequent the barnesville st big chic they are always friendly great service and the food is wayyyy better idk Gabrielle but she is bald headed and extremely unhelpful and I felt very much disrespected she refused to give management information & just said she is the manager the rest of her days and they can’t give out their information for the manager over her well I won’t be back and I will make sure I google yelp and write as many reviews so ppl know how they treat certain ppl at this location please beware
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Trenton Parrish
Good food just hope you don’t mind pathetic service and retarded workers. Love waiting 30 minutes just for half my order to be missing and then waiting another 10 minutes just to not get another thing I ordered. Lovely establishment
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Thomas James
Good food and fast service.
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Kay
I went to the big chic uptown and I have to say, they never fail. Food is always good and fresh and Beiceon is always so pleasant, polite and personable! Love coming to this big chic
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Betty Hinton
Ordered a chic filet all the way and got home and no chicken on it.called them and they told me to come back tomorrow or tonight and they will give me another sandwich tomorrow.
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JTBryan
Great Food & Amazing Service!
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