Casual chain offering create-your-own stir-fry bowls, plus a salad bar & an all-you-can-eat option. Based on 246 reviews, the restaurant has received a rating of 3.5 stars. Price $$
Address:
598 West Northshore Drive, Glendale, WI 53217
Phone: (414) 906-0300
Website: https://www.gomongo.com/
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Reviews
Christina
I came to this restaurant with high expectations. Usually when you are able to customize your meals, you get a good experience. The food was okay. It wasn’t anything special and I did not think the novelty of the idea was worth the price. There was a soup and salad bar and the soup was super watery, the salad area was incredibly small with little to no variety. The cleanliness and sanitary procedures needs to be improved. I saw another customer there making her bowl piling raw chicken on with her hands and then touching the tongs again. This was very disturbing to watch. There wasn’t even a sneeze guard, So essentially anything can fly in the food. Also there were raw meats mixing with other raw meat. I saw shrimp in chicken areas and steak in crab areas. Needless to say this wasn’t a gratifying experience and I was not pleased. The customer service was the only reason I didn’t give it 1 star because the people working here were nice.
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Marie B
My first time here, I had a great experience. Although it was a bit high I like the concept. The guy on the grill was friendly, he made a few suggestions. The waitress was a bit slower but she was helpful as well. I had a good time here.
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Shane Seuring
This place used to be good but literally every plate I made was so burnt it was impossible to taste good. Waiter was cool though so that’s a plus.
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Darcy Thompson
I was at this location today and even though it was extremely busy, I could tell all the staff members were working really hard and trying to make sure everyone was being served in a timely manner. I was really impressed to see how well they worked together as a team. The manager stopped by our table to check in and our waitress brought everything we needed in a timely manner. The guys on the grill were super fun and interactive. Overall a great experience, I would definitely recommend it for a family dinner or date night!
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Kelsey Michalsen
I love the food and the concept here. However this particular location has gone downhill. It always smells like sewage when you walk in the door. The place is incredibly dirty. To top the icing on the cake, we were seated and waited 15 minutes before stopping a waitress to let her know we haven’t been helped. She took our drink order, and 5 minutes later the manager came over and proceeded to argue with us because my parents ordered an alcoholic drink for me (which is legal in Wisconsin). We told him that we were upset because we had been waiting for 20 minutes to get service, and he dismissed our complaint and just continued to lecture my parents. He still didn’t take our order and we decided to leave, upset about how rude the manager was to us. Very disappointed, and I’m very upset because there isn’t any other locations nearby.
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Erik Markowiak
Walking in the hostess was friendly but as we walked back, we noticed how dirty the dining area was. The waitress was polite and explained the whole process well for our first time here. Price was a little high for only one bowl. The cooks didn’t seem enthusiastic and kept their backs to the customers the whole time. Meat ended up being dry and overcooked. Can’t say I’d return to this location.
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Curt Bennett
Always been one of my favorite places to go.
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hex skull
Great service and food! Brought my kids here today for lunch. It was great how many options there were for them because they are such picky eaters. They had lots of fun assembling their own bowls and watching the grillers do fun tricks! They downed a couple sodas and the waitress refilled each time. Surprised by how fast the appetizers came and the great prices! I will definitely be returning in the future and hope the staff keeps up the awesome work (:
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D’Lacey Eichinger
While I have been here a few times with great experiences, my last visit was very disappointing. It was not busy, but after being seated we waited around 10 minutes for just drink orders, and even longer for actual food orders. The employees (except for the guys at the grill, they were amazing as ever!) and hostess seemed bored and inattentive. When going through the buffet-style build your own bowl to be grilled, much of the food looked as if it had been sitting out awhile and needed to be refreshed. There was food underneath the buffets and the floor greatly needed to be swept. Even after grilling, our food simply did not seem “fresh” but tasted more like warmed up leftovers. Also, we noticed while their service quality dropped, their regular prices went up.
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Lisa Bunzel
Went today around 4pm…when we walked in the host walked away and into the bar. Another person was returning menús completely ignored us. Finally someone seated us. We ordered water from our waiter which took 15 minutes to get. Has to ask another server to find our waiter. Went to get our soup and salad. They were out of soup bowls and almost everything was empty on the salad bar. Finally found a manager/server I think but had to go to the bar to find her. Our waiter was barely available always had to search for him. Staff was very unfriendly seems like no one wanted to be there. Been here before and it seems like it was a very off day for the place at least I hope. Not sure if we will be back.
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