Fast-food outlet serving up namesake root beer & floats, plus burgers, chicken, hot dogs & fries. Based on 400 reviews, the restaurant has received a rating of 3.6 stars. Price $
Address:
1205 Merrill Ave, Wausau, WI 54401
Phone: (715) 675-1958
Website: https://www.awrestaurants.com/
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Reviews
chris brown
Very tasty classic American fast food fare and great root beer. Friendly service. Nostalgic music.
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Aisha McDade
The food was really good. I haven’t been since I was a kid. The one at home shut down. The cashier was really polite, they suggested the cheese curds and they were good. The other coworker was not. I’m not sure if they know if people can hear them from the counter or not, but I did. Not sure if they were intentionally being rude or accidentally. They said something, “wow she hasn’t ordered anything yet?” Just as I walked into the door and looked at the menu. Maybe they were having a bad day and I so happened to be the customer they took it out on. Oh well. I’d still recommend the place!
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Matt Volhard
Excellent food, great promotions & price (I had coupons), a little bit longer of a wait than I thought for noon on a Saturday but my food was very fresh and hot and that makes up for it. They forgot a small order fries that was free with my coupon. It also shocked me that they were out of A&W Root Beer but having Wild Cherry Pepsi as a selection partially made up for that as well. Overall I would eat there again but I’ll probably dine in.
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Ryan Brandon
From the moment we arrived, this was not a good place to go. The cashier didn’t say anything to us until I asked if she could take our order. No greeting, no what would you like. People before us had been waiting over 15 minutes for their orders already. Ours took about 11 minutes for a to go order.
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Sue Shidell
I ordered the Monday special-a hamburger, fries and a drink for $2.99! I asked for the burger to be well done and was told the burgers are timed so no one receives an unsafe burger. My burger was well done and very tasty. The fries were hot and plentiful, and the root beer was sweet and cold in the glass mug. They have daily specials listed on a board near the window, so you always see what the deal is before you look at the main menu. I will eat at A&W again!
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Kelly R
10 minutes to get a medium float in the drive thru, which normally wouldn’t be a problem. Unfortunately, I had to repeat the order at the window. Ok. They left, returned to get payment. I had to repeat my order. They processed payment, returned my card and left. They returned to the window and asked what size I ordered. Really? 4 times, processed the payment and still don’t know what I ordered?? Fortunately the float was good, but not worth the trouble.
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Gremlin German
They didn’t want to give me my full change back. They didn’t want to give us out order to go. They didn’t want to give us out order 10 minutes after we ordered it we had to go up and ask them where order is after they help the person next in line. If I could give it to zero Stars I would give it to zero Stars it was poor slow we were there for about 20 minutes just getting to Burgers cheese curds and that’s it. Thumbs down thumbs down thumbs down two thumbs down
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Derek Williams
Although my family and I enjoy the food A&W Restaurant offers, we will not be returning until the staff receives an attitude adjustment. During our numerous recent visits to the Wausau location, the staff has provided rude, unwelcoming, and overall poor customer service. Not only have we received consecutive poor service, but the tables and floors are so filthy that the thought of dining in is simply obscene. I hope management takes this review earnestly by providing customer etiquette training and stresses the importance of a clean restaurant environment.
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Breanna Axness
The drive thru speaker was really hard to hear but staff was friendly! Food was good, we love the cheese curds and chicken tenders. The rootbeer float came out dripping ice cream down the side which makes for a sticky cupholder but there could be worse things. Overall, good place to eat!
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Jim Schultz
Nice people. Food is pretty good. Had the mini corn dogs- the meat was not great. If they would use a higher quality hot dog, with that coating it would be awesome. Burgers are still as good as ever. The A&W Root Beer speaks for itself. It’s the best!
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