Fast-food outlet serving up namesake root beer, plus burgers, chicken & fries. Based on 46 reviews, the restaurant has received a rating of 3.7 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No delivery
Address:
555 Lone Oak Rd, Paducah, KY 42001
Phone: (270) 442-1071
Website: https://awrestaurants.com/locations/kentucky/paducah/555-lone-oak-road/
Hours
| Sunday | 11 AM–8 PM |
| Monday
(Labor Day)
|
11 AM–8 PM
Hours might differ
|
| Tuesday | 11 AM–8 PM |
| Wednesday | 11 AM–8 PM |
| Thursday | 11 AM–8 PM |
| Friday | 11 AM–9 PM |
| Saturday | 11 AM–9 PM |
Reviews
Destiny Childress
Honestly liked this place. I only ate in the A & W part of it and I thought their root beer float was pretty good. Even considering I don’t like root beer. The chicken was okay, wasn’t too special but was better than I expected.
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Tomas Centeno
We ordered a Polar Swirl from this location and it was a horrible experience. The Polar Swirl we received was an icy canyon, and the majority of the contents seemed to have been hollowed out and spread along the sides of the cup. We shockingly asked the staff person who handed it to us if this was normal, and she said there was nothing she could do about it. We contacted A&W on Facebook, and through email and we were told to contact the local manager but after 2 months we still have not been responded to. We tried calling and emailing the contact information we were provided.
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Chad Fry
I waited over 10 minutes for my food at the drive thru. After finally receiving my food, I realized I was charged for regular size Polar Swirls but ordered and received the minis. I pulled back around to inform them of the mistake. After waiting on the drive thru attendant to look up from her phone I informed her of the mistake. She argued that was what was ordered. I agreed but told her I was charged for the regular size not the minis that were received and tried to show her the receipt. She would not look at it and rudely told me to pull forward so they could make what I paid for. They brought the correct size out shortly, no apology. I called to inform the manager of the poor & rude service. She clearly could not have cared less. They could desperately use some customer service training.
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Chris Bryant
Place is nasty. Workers don’t wear gloves are not clean and saw one worker helping himself to fries from where they serve. Will never go back and suggest the same for all others.
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Robin Smith
Completely disgusting. I’m pretty sure they haven’t mopped the floors in forever and nothing else has been cleaned. This is at least the second time I have been there and they have been out of items. This time it was cocktail sauce and I’ve cream. We waited 40 minutes for an order and finally canceled it because they never even started it. One customer told us he had walked over to kroger to buy his own cocktail sauce and his food still wasn’t started by the time he returned.
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Tami Lunsford
Cheese sauce on the cheese fries were perfect. Fried fish very similar to Long John Silver’s. I enjoyed it. Good casual all American atmosphere. Staff was patient and helped.
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Linda H.
This location didn’t seem like it had the full A&W menu, so I stopped by for a strawberry shake. Ordered a large which my daughter and I planned to share and it was huge! A&W is clearly one of the few fast food chains that hasn’t reduced their sizes. Thank you A&W. I shamelessly admit that I have had 3 strawberry shakes this week, each from a different restaurant, and A&W’s was the best one.
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Michael Owings
The food was hot and fresh and the drive through attendant was pleasant. The food was unremarkable, however. Certainly serviceable but nothing outstanding.
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Eve Jackson
Food was extremely greasy!
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Dekota Bloemer
Ordered several items and drinks, ended up with a half Sprite/half tea mixture when I ordered a sweet tea. Burgers where poorly made as well.
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