Fast-food outlet serving up namesake root beer, plus burgers, chicken & fries. Based on 252 reviews, the restaurant has received a rating of 3.3 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No delivery
Address:
8315 Preston Hwy, Louisville, KY 40219
Phone: (502) 961-6234
Website: https://awrestaurants.com/locations/kentucky/louisville/8315-preston-hwy/
Hours
| Sunday | 10:30 AM–9 PM |
| Monday
(Labor Day)
|
10:30 AM–9 PM
Hours might differ
|
| Tuesday | 10:30 AM–9 PM |
| Wednesday | 10:30 AM–9 PM |
| Thursday | 10:30 AM–9 PM |
| Friday | 10:30 AM–9 PM |
| Saturday | 10:30 AM–9 PM |
Reviews
LJ BV
I have been here 5 times. Yes, gave them the benefit of the doubt x 5… perhaps that was my mistake. Typically would just go for a Root Beer Float…. You know? The item that differentiates A&W…. Easy enough right?
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Jeff Mollan
I recently visited the local A&W restaurant with high expectations, hoping to relive the nostalgic charm of their classic root beer floats and delicious fast-food offerings. However, my experience left me somewhat disappointed, as the restaurant still has significant room for improvement.
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jeff dennis
I was there nearly 28 minutes. There were two cars in the drive through, and one of them was mine. The food was disgusting, fried too long, in oil that was burned. They left out my fries. This was the first experience I’ve had with this place that was bad. I live close by, and usually eat there once or twice a month. I like the place overall.
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Richard Hazel
Staff was nice. Building is very dirty and ran down. Food was okay, nothing to get excited about. booths are broken or damaged
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B B
Food was really good. Service was a little slow and they put my chili cheese coneys upside down. Besides that though the burgers were really good.
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Amy Green
The floor was greasy when we walked in. Non of the tables were clean. When we ordered our food the people behind the counter just seemed like they didnt want to be there. Most of them went out to smoke.
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Sandra Dean
Pulled up to the drive through at 10:30. Waited until 10:45 to be told they were not serving food despite someone’s child being in the lobby with the doors locked. Bet disappointed.
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Katelyn/ Gettings
The slowest place I have ever placed an order sat in the drive thru waiting on food for over 30 minutes definitely could pick up some speed only ordered 2 combos, could give one star but not possible
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Misti Poole
The food wasn’t great, the gentleman behind the counter was a nice enough person, but the register appeared broken and wouldn’t close properly. When I sat down to wait for my food, the floor was either so badly designed or so dirty with grease that my feet literally would not stay under me. I don’t really have the words to describe it, but my feet slid when I leaned back in the chair. I ordered an extra serving of hush puppies and did not receive them, which in itself is not a crime, everyone is human and therefore mistakes happen, but when I went back inside to explain that the math didn’t add up where the hushpuppies were concerned, he said “I can throw a few extra in there for you.” And he did so, which was great, but there was no apology given and no accountability either. The prices were different from what was listed online, which again, isn’t a crime, but the food is terribly expensive and just absolutely not worth the money. I doubt seriously that we’ll be returning anytime soon and I encourage others to avoid it as well.
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David Tabbert
Drove 30 minutes to go here. Went to the door and it was locked. They had only the drive thru open with no signs on the door that you couldn’t dine in. Really frustrating!
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