Based on 295 reviews, the restaurant has received a rating of 4.1 stars. Price
✔️ Dine-in ✔️ Takeout ✔️ No delivery
Address:
8748 Mentor Ave, Mentor, OH 44060
Phone: (440) 701-6318
Hours
| Wednesday | 11:30 AM–2 PM, 4–9 PM |
| Thursday | 11:30 AM–2 PM, 4–9 PM |
| Friday | 11:30 AM–2 PM, 4–9:30 PM |
| Saturday | 4–9:30 PM |
| Sunday | 4–8 PM |
| Monday | Closed |
| Tuesday | 11:30 AM–2 PM, 4–9 PM |
Menu Photos
Photo Gallery
Order and Reservations
Reservations: opentable.com
Reviews
Jeffrey Toll
First time at this restaurant and probably my last. From the begining. .. We made reservations and arrived on time. The young man at the counter was very shy but pleasant. He sat us in a booth that we could not sit in due to the sun beeming in the non curtained window. We were moved to a better spot but before a very angry looking woman, later described as the manager asked him what he was doing and asked in a mean tone” Do they even have a reservation ” he responded yes and we were seated. We ordered a few drinks which took 10 min to arrive. We then ordered our meal. Bread arrived at the table which looked amazing and was warm, well at least the outside. The inside was ice cold. Out meal arrived and 1 out of the 3 plates was ok. The pork.chops were very good but the baked potatoes was watery and the mac and cheeze was gritty.. My wife ordered the brisket which she described as boiled tasteless pot roast. This was returned. My father ordered the 62.00 cowboy steak which as described was marbled. Mostly fat. The manager came over and acted put off that my wife did not like her meal. She explained it tasted like boiled meat at which time the manager , very offended, stated its not boiled its smoked for 5 hours then reheated in au jous. The general atmosphere was very pretentious. Neighborhood steakhouse should have a warm feeling. The air was thick and no staff member was smiling. The manager kept barking orders to the staff. It looked like everyone drank pickle juice before the doors opened. Sour faces and no energy. I told my wife im.glad we don’t work here everyone seems scared of that lady and was walking on tip toes. 150.00 later, after the boiled meat was taken off we left. My wife still hungry, changes need to happen here or this place won’t last.
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Ray Mac Gregor
It was our first time there and we brought our 1yr old niece and it was an great night out. The food portions for the price and service was totally worth it. The owner/manager was so nice. I would recommend this place over a franchise restaurant for a night out. I give Austin’s 5 stars.
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James Hellriegel Jr.
Nice atmosphere, good food, good service. We hadn’t been before and were pleasantly surprised at how well they adapted the restaurant from it’s previous incarnations. The food was good and the atmosphere was nice. We went on a Sunday night and it wasn’t crowded – walked right in and got a table – which was nice. I had the orange roughly and my wife had the salmon and we both enjoyed it.
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john eee
Our server at 430 Wednesday March 9 2022 was the best I have seen work in decades. Perfect timing, no hovering, food came out together. She was excellent and we tipped her accordingly. Now the food, which was pretty good all in all. The shrimp bisque was very tasty. We think it may be because it’s base tasted like to beer cheese soup also on the menu. The black and blue scallops were excellent as was the mac n cheese (but I let it sit a tad too long making it grainy-purely my fault so eat it quickly). The slaw was ok. It had a very strong mayo flavor and little else. We had the baby backs which looked incredible by their size and presentation. BUT my first bite was burnt, which happens sometimes, and many other parts throughout the half rack were dry as a desert, the same for others in the party. It was fall off the bone but, damn, the dry ruined it.
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Karen F
What a wonderful dinner! I dined by myself and am always pleased with the food and service at Austin’s. Having your food cooked on a wood burning grill elevates it to a whole new level!! The staff was amazing. My server, Christi, chef, Audrey never disappoint. I will definitely be coming back! The manager, Richard, even stopped by my table to chat. I honestly have never had anything that I didn’t like. What a great experience!
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Angela Carini
Food and service were exceptional. Very fresh selection made there so absolutely no complaints. Margaritas were delicious. Key lime pie was incredible. Definitely worth trying
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Karen Rempel
We were in town yesterday (from PA) to visit some east side friends, and one who lives in Mentor suggested we dine with you. It was the first time for my husband and me. I see that the reviews are all over the map, so perhaps we caught you on a somewhat off day. The overall quality of the food didn’t come close to the pricing. Very mediocre. My tenderloin tips were anything but tender and were few and far between the mostly plateful of peppers & onions. The sauce (or whatever it was) in which they were cooked had an odd flavor. So did my somewhat overcooked Brussels sprouts. Two of us got the ribs, and my husband’s were dry and overcooked – definitely not close to falling off the bone. My Mentor friend ordered the strip steak special, and she said that although it had good flavor, it was tough. Sorry, but a strip steak should not be tough. Another friend had the brisket and she wasn’t particularly disappointed, but to me, it looked like really dry, thin slices of meat with a couple plops of BBQ sauce on top. Not appetizing. The waitress was friendly and fine, but service was very slow. Overall a disappointing experience.
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JG Sully
Went for the first time today and won’t be back. We waited 30 minutes for 2 burgers. Finally left after watching a table get their food who came in after us. A manager ran after us as we were getting into our car. She did apologize but said it takes 30 minutes to cook the burgers since we asked for well done and thst the waiter should have told us that. I’ve never waited 30 minutes for a burger.
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Cheri Shade
Saturday date night with my husband. Greeted by Richard and seated at booth next to the bar. We had the pleasure of Mackenzie’s service. She is a delight and made us feel so welcome. Nice choice of evening specials . . . and our choices were all delicious. Highly recommend Austin’s Grill. It has a wonderful atmosphere . . . the food is always amazing . . . but it’s choice in staff makes it a wonderful place to go.
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Denise Jusek
We had a great dinner ! I had the amazing brisket , so tender so flavorful ! The Cobb salad was huge and delicious ! Service by Richard was excellent ! A wonderful experience ! We can’t wait to go back !
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