Arby’s is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby’s was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby’s brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Fast-food chain, known for its roast beef, serving up hot & cold sandwiches, fries & shakes. Based on 275 reviews, the restaurant has received a rating of 4.0 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No delivery
Address:
3009 S Dirksen Pkwy, Springfield, IL 62703
Phone: (217) 529-8766
Hours
| Sunday | 10 AM–10 PM |
| Monday
(Labor Day)
|
10 AM–10 PM
Hours might differ
|
| Tuesday | 10 AM–10 PM |
| Wednesday | 10 AM–10 PM |
| Thursday | 10 AM–10 PM |
| Friday | 10 AM–10 PM |
| Saturday | 10 AM–10 PM |
Menu
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Photo Gallery
Reviews
Gloss Boss
This location was empty at 6pm. It seems fast food is dead these days. This location had many dirty table tops. I realized today that Arbys doesnt have a true bbq sauce so my kid didnt eat his nuggets. This made it a wasted trip.
Seth Hughes
This has the dumbest employees out of any arbys I’ve ever been to. Had to go down street to the other arbys to get what I wanted. They said I couldn’t get my sandwich without lettuce or tomato. I told them they were wrong and had to go to another arbys. Beware this location.
Beth Greimann
The have a bell to ring if your service is great. They still have plastic shield in front of the service area, kudos for that, like keeping the germs dow. The soda machine is very loud and made it hard to hear. Got the fish sandwich a real step up from other fastfood fish.
Kathleen Lee
If I could give zero stars I honestly would. There is a HUGE pothole in the drive-through, so I drove slow and when I pulled up to the speaker I rolled my window down, gave it a minute and said hello. The women said “you can order when your ready!” Said sorry I was just trying to be polite and not rush. “Well you didn’t hear her ask what you wanted?!” Was extremely rude, made me pull around and the cook brought me my food. Will never return. Don’t work in customer service if you can’t be customer service friendly.
Muhammad Khan
The Arby’s was the cleanest one I have ever seen!
Amanda Hackwith
So stinking sick of doling out my last dollar for garbage!! A jamocha shake has flavor!! What I got was a big cup of vanilla ice cream with chocolate syrup on top. I hate vanilla ice cream so it went in the garbage. Thanks
C. Davis
Good food. Great staff. Always back for seconds.
Andrew Patton
I’m not pleased. I went in before noon and had an order that wasn’t that big. Two meals with drinks, two cherry turnovers, two cheese cups and an order of mozz sticks. I get up to the window and the person was nice and gave me my drinks then asked me to pull around to the front and they would bring my food out to me. TEN minutes later I had to step out of my vehicle and go into the building to see that they were still preparing my order. When I received it, it didn’t have the sauces I ordered i.e. the cheese cups, I let that slide. They didn’t give me my cherry turnovers either which I let slide. Then the bad they gave me was so flimsy that it ripped in half as I was carrying it to my door and dumped my food all over my garage floor. So not only did I not get what I paid for, I ended up wasting pretty much all my money with this one trip.
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Clayton Sandidge
If you want curly fries that taste like fried fish go to this place to eat. They fry potatoes in the same fryer as the fish sandwiches
Shawn Durbin
This store needs help. When I first arrived it was 11:45 AM, & upon using the restroom, the soap was out in the Men’s room. As I went to order, there was only 1 couple ahead of me, & 1 table in use, so they weren’t super busy yet. After ordering a meal, I went to fill up my drink, & the medium lids were completely out. I had to go back to the front to have an employee get me one. Then I went to get ketchup, & the dispenser was out too. Thankfully they had packets, so I didn’t even bother to ask. I sat at a table & waited for over 10 minutes! They had gotten a little busier, & as they called my name, the table that had been there before me, went up in front of me. They apparently had the same name, & had been waiting even longer than I was! As I stood up near the front counter, they proceeded to hand out multiple other meals, to people who had gotten there way after me. Finally the gentleman who has taken my order asked where my food was. They informed him they had given it to the wrong person. As they tried to get my meal together (9 nuggets & a curly fry), the gentleman they had given my food to came back in. He then received his replacement while I was still waiting for mine! They lady who had mixed up the food, then asked me if I was fine with a combination of nuggets & tenders! I didn’t really care at that point & said it was fine. While still waiting, one of the guys from the table that has been there before me, walked up to inform them that they were missing some food from their order! A group of 2 guys that had been waiting to order, & observing everything, turned around & walked out without even being able to order. I finally got my food, & the gentleman who had taken my order told me that they for some reason gave me an extra fry (crinkle cut), & apologized for the all the problems. Once I finally sat down with my food almost 20 minutes after ordering it, another guy who had ordered after me, & sat down to eat, jumped up brought something up to the counter. He informed them that gods fish wasn’t cooked all the way! While they went to remake it, yet another person came back into the store stating that he had received the wrong food in his to-go order!! As I was finally about to leave, another group ordered & as they went to get their drinks, the tea was out. I worked in food service for 11 years, & this is unacceptable! There was barely an apology, & most of the staff besides the gentleman who has taken my order initially, didn’t seem to really care to be there. If not for the overall cleanliness of the restaurant, & the freshness of the food (even though I waited 20+ minutes for it), I would’ve given a 1 star!
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