Arby’s is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby’s was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby’s brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Fast-food chain, known for its roast beef, serving up hot & cold sandwiches, fries & shakes. Based on 356 reviews, the restaurant has received a rating of 3.4 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
1297 W High Ave, New Philadelphia, OH 44663
Phone: (234) 801-2049
Hours
| Wednesday | 10 AM–10 PM |
| Thursday | 10 AM–10 PM |
| Friday | 10 AM–10 PM |
| Saturday | 10 AM–10 PM |
| Sunday | 10 AM–10 PM |
| Monday | 10 AM–10 PM |
| Tuesday | 10 AM–10 PM |
Photo Gallery
Reviews
Brittany Johnson
Went through drive through and ordered a crispy chicken wrap. Every time I’ve gotten a wrap from any Arby’s, it’s neat and they cut it down the middle. This is what I received from this particular Arby’s. Literally folded up like a dirty diaper. Also, I waited in that drive through almost 15 minutes for one meal and no cars were ahead of me. Absolutely ridiculous. Should have checked the reviews before coming here.
Sheena Hanlon
Place is filthy. No tables clean. Old food on tables and floors. Sticky drinks all over drink fountain counter. Trash on tables. Dirty latex gloves laying on floor behind service counter. Employee scratching his head with no hair net or gloves and then touching fries. Got our money refunded.
Beverly Fisher
Drive thru forgot to include fries with my combo. Drove 2 miles before I realized. Drove back and went inside to get corrected. Told them I wanted fresh hot fries, not an impossible request. I was called “rude” by the worker. They did give me a large fry in place of a medium, but I did not realize it, the worker never said anything when she tossed the bag inside of the one with my cold wrap. I asked ‘didn’t they think I should be compensated for having to come back’. I was rudely given a coupon for a slider. They don’t have to worry–I won’t ever go there again! They lost a frequent customer.
Sarah Crites
This is the worst Arby’s I’ve ever been to. I did an online order at 9:00 at night with a posting that says they close at 10:00 on the app and on the store window. No indication on the drive-thru menu nor the windows that they were closed early due to lack of workforce. I did my order on the app. There was nothing indicating as such on it either. Had to bang on the window to get service. Was then told that they were closed but they would make my stuff if I was willing to wait. Waited 15 minutes for that along with attitude. Will not return.
Lorin Kitt
My husband ordered food for us and brought it home and they forgot half the order and the sandwich we did get was wrong. Last time we visited the place we sat at the window for 15 minutes for a simple meal. Sounds like they need new workers that know what they are doing.
Debbie Lehman
Where to start. The food was cold every thing we got was cold. Ihad a classic cheddar and my husband had ruban meal. The dining area was not clean sauces spilled and floor was nasty sticky. The food was cold but, it also looked like they just threw it at the wrapping. Very disappointing
Tiffany Swihart
So glad I ordered a Buffalo chicken slider to get home and find a plain chicken tender with cheese on it that they made at 10am this morning. Glad they were able to get me a lemonade, with the attitude it really put them out to have to serve us.
T Smith
The most filthy and dirtiest Arby’s I’ve ever encountered and we visit alot of Arby’s in our travels across this country. Every area from floors, doors, glass, tables and bathrooms were disgusting. Food was ok, fries were pieces nor curly at all. This Arby’s has the worst management and needs to be addressed.
Kari Hall
If I could put zero stars I would. This location is the worst and we’ve tried it several times since they opened and today was the absolute worst! Every time I go there I feel cheated that I have wasted my money and today we couldn’t even eat our entire sandwich. The roast beef was cut thick and it was so gross. My poppers where shorted one and cold. Our order was nearly 10 min after our online pick up time. Other customers were coming up to the counter with complaints while I was there. Someone who has some kind of ownership of this location needs to do something. It’s out of control.
David Young
Went in this evening because I was doing pickups and deliveries for a company that I won’t say the name of. Workers were rude and uncooperative. The kitchen looked dirty and smelled like burnt fish and garbage. A female customer comes up to the front counter and tells them that there’s no toilet paper in the ladies bathroom. Instead of going to fix that, they hand two rolls of toilet paper to the customer since she was on her way there anyway. I visited the men’s room and the floor was filthy. I’m not trying to be mean. Just relaying what I saw this evening and it was such a disappointment.
… View more