We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald’s App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.
Classic, long-running fast-food chain known for its burgers & fries. Based on 627 reviews, the restaurant has received a rating of 3.3 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
1485 W Broadway, Centralia, IL 62801
Phone: (618) 532-2222
Hours
| Sunday | 4 AM–11 PM |
| Monday
(Labor Day)
|
4 AM–11 PM
Hours might differ
|
| Tuesday | 4 AM–11 PM |
| Wednesday | 4 AM–11 PM |
| Thursday | 4 AM–11 PM |
| Friday | 4 AM–1 AM |
| Saturday | 4 AM–1 AM |
Menu
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Photo Gallery
Reviews
Leah Casconi
Patty at the window has wonderful customer service skills and my food was fresh and ready instantly. I travel a lot and I go to McDonald’s frequently and this is by far the best experience I’ve ever had. They all deserve a raise.
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Melissa Beal
First walked into order and it was still breakfast time. Stood there for about 10 minutes and nobody came to the counter to wait on me. So I walked out. did more running and came back after it had changed to lunch and went through the drive-thru. I ordered a Big Mac and fries. The fries looked like they were three days old and so brown and the Big Mac had no flavor with no sauce.
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Courtney Peridore
The lady at the drive-thru window was about the only pleasant part of this. She was so nice & beyond patient with me & part of my indecisive family (the ONLy reason this got a 2 – she actually grts a 5-plus. Give that lady a raise!). Ok, look. We all already know – nothing good comes from a trip to the Golden Arches. We all know we will feel sick afterward & question our sanity knowing this & going there anyway. That being said – we had quite a few people to feed, so we had a pretty wide variety of items we ordered. The fries tasted like they were refried for the 3rd or 4th & sat under a heat lamp for about 2 or 3 hours prior to that (& maybe even after). The burgers were the same – like they MAY have been edible at one point, but then they went to Fast Food Purgatory known as the Heat Lamp/Warming Trays as well. I think it would have tasted better if they froze whatever they cooked earlier, then microwaved it, rather than serving something that was so dry that no amount of ketchup would help. Last, but certainly not least – my Big Mac. I don’t ever expect perfection from here (not this location in particular, as this was the 1st time at this one). However, when someone orders something with no pickles, never forget there are those few like me who know the difference between a sandwich made with no pickles & 1 that the pickles were taken off of after the fact, then served. There is no reason I should have tasted that much pickle juice on my sandwich if there were none to start with. THEY STILL TOUCHED MY SANDWICH – & that sits on the border of no redemption. So please – for the love of “2 all beef patties, special sauce, lettce, cheese, pickles, & onions on a sesame seed bun” – stop sending everything to Fast Food Purgatory. Get rid of the heat lamp & warming trays, or at the very least, stop depending on them to keep food warm & edible, especially with the fact that you now charge over $10 per person to eat there. It doesn’t work. It not too late! I believe you can turn it around with a little effort & a can-do attitude! You just have to apply the effort. Make the food fresh instead of mass cooking a bunch of random things, then letting it sit all day “keeping warm”. It. Doesn’t. Work.
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Jennifer Harpool
The employees are always friendly just never know when it’s going to be open
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James Clarida
Ordered two big macs this is how they was assembled. I was very displeased I asked for a refund.There wasnt another sole there but myself and the person with me and this is the type of sandwich served.Id been fired back in the day working for this company!..Totally unacceptable specially for the prices they charge today!..
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Jesi Lyn (Anonymous)
Also get my order right in the drive-thru and usually pretty quick
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Kelli Wilderman
Had to pull up for our food but it came out quick and hot. Fries were fresh.
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Jordan Reeve
I’m not sure who trains the workers on “customer service” but they need to re-evaluate their training methods or have a talk with the workers lol. I rarely eat McDonalds (food progressively gets worse each year,) and only get it when I have little time to make something or get something elsewhere. Unfortunately this location is the most convenient as it’s closest to home, and I really try to avoid it. Only have encountered 3 workers that are respectful and one of those 3 doesn’t even work for McDonalds anymore. Every-time you come here if it’s not an order messed up, it’s a window cashier who acts like they have no concept of customer service. The workers are highly rude and if you catch them to let them know your order is wrong they look at you like you’re the problem lol.
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Bradley Skibinski
This McDonald’s never has good fries. Half the time they’re reheated or just plain disgusting. Or they fill a Lg fry half full. If I’m paying almost $5 for a Lg fry then that’s what I expect. If I wanted a Med fry then I would’ve paid for one
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Josh Anderson
Exceptional service! Especially from the GM Tom Long.
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