Find your nearby Pizza Hut® at 6120 Grand Ave in Des Moines, IA. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Popular delivery, carry-out & dine-in chain known for pizza, wings & pasta, plus sides & desserts. Based on 221 reviews, the restaurant has received a rating of 3.0 stars. Price $
✔️ Curbside pickup ✔️ No-contact delivery ✔️ No dine-in
Address:
6120 Grand Ave, Des Moines, IA 50312
Phone: (515) 274-6000
Hours
| Sunday | 10 AM–11 PM |
| Monday
(Labor Day)
|
10 AM–11 PM
Hours might differ
|
| Tuesday | 10 AM–11 PM |
| Wednesday | 10 AM–11 PM |
| Thursday | 10 AM–11 PM |
| Friday | 10 AM–11 PM |
| Saturday | 10 AM–11 PM |
Photo Gallery
Reviews
Jessica Delperdang
5 stars is for Julie store manager for incident that occurred today. I know the situation was some glitch on the website part but I appreciate your help in rectifying it. I will say I’m probably going to call my delivery orders in for now on and just forget about the rewards. As for customer service line and rewards line, they get 2 star (1 star because they were friendly, 2 star because customer service said she made a report that would take 24-48 hrs for response, lost 3 stars because 1. Problem wasn’t solved (didn’t have a way to get my pizza), 2. 3rd person I spoke with kept saying corporate policy as the excuse to make me pay twice which didn’t make sense to me at all, and 3. because final response was to pay AGAIN since corporate has a minimum delivery charge or personally go there. I had already paid so I wasn’t going to pay twice when I hadn’t even received the 1st pizza yet. Or go there personally to pickup; I had bought additional food the first time so the pizza met delivery requirements online. Website kept making me add things to my cart to reach the delivery minimum. I already had cheese sticks, pasta, and cinnamon buns. All of which I didn’t really need but I got it so the pizza would be Delivered. I just wanted the pizza and thanks to Julie and her regional who delivered the lost pizza, I finally got it. Corporate please look at what glitch on your website when putting in payments doesn’t allow the rewards to go through on the order. Pizza was in the cart when I checked out and missing when payment went through. Rewards was the issue and one of your customer service people said I checkout under guest when I know I was logged in at checkout because the pizza was priced at $0.00 due to being a Reward my account qualified for plus I hadn’t entered my address and the other food was delivered to the saved address my account had. Issue was on website, local store made it right though process I went through was to talk to the store to customer service line to rewards line before going back to store. All of this was frustrating and I was getting a bad combo of grumpy and hungry at the end of it. I admit I broke down due to the combination of everything and I know Julie was the one who got to hear me cry. Truly sorry about that. Thank you Julie for your calm attitude and friendly responses. 5 stars for Julie on customer service. Also pizza was delicious once received. Thank you.
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Ryan Brantley
Tastes chewy and old. Thin Crust turns stiff remarkably fast. If I didn’t know better I’d swear the pizza I ordered they made yesterday and just reheated in the microwave and slapped it in the box for delivery….price is cheaper than Casey’s or Papa Johns but if you wanted cheap pizza you might do Little Caesars instead. The one on Prospect Rd is decent.
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Anthony Knowlton
The 1 star is because it was open and i can’t do zero stars. Used to be the best pizza around, even worked there as a kid making pizzas and loved every bite of their food. But every time I order from them now something is either made wrong, the food is cold, or both. It’s pizza, not a difficult thing to pull off…but they have succeeded at ruining it. They actually had a “Cook tip” jug on the counter, who in their right mind would tip for continually not doing your job correctly. Why does everyone think they deserve a tip, just do your job
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Jeanna Osborne
Wouldn’t even give it 1 start if it was possible, it took 2 hours to get my pizza, it was cold and hard , and the driver didn’t bother to make sure my order was complete and didn’t bring my pops I ordered with it.
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Pam Holtan
Other times we have been satisfied. Seems like whoever made the pizza this time skimped on the amt of each topping. Not evenly put on the pizza either. Hardly any cheese either.
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noah eckerman
Called in to order a pizza and the woman on the phone was awesome cuz I asked if they could add a drizzle of BBQ sauce on top of my pizza and they exceeded my expectations sick service
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Nicholas Testa
Major quality issues. Thought the first time we got a new person. But last two times order was subpar. Seasoning on breadsticks non-existent, toppings thrown on too thick in some places and not enough in others. Pizza also seemed a little undercooked mix.
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James Witt
Whoever took our order was the rudest person ever. They apparently need to get the phones checked because she kept saying rudely you keep cutting out, but it didn’t start until she got on the phone. I recommend they get someone else to take the orders if they want to keep getting business.
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David Joynes
I placed an order for delivery a 45 dollar order at night last night with ever intent of paying for it, asked the pizza hut rep door dash accepts cash he said yes I proceeded to order the door dash never came I called the store spoke with a guy there and he apologized and offer me a credit. I called in today to get my credit and manager on the phone was rude and belittled me by saying u want me to give u free food. I said to her that I wasnt wanting free food I wanted what the guy told me he would give us the lady on the phone was very rude and treated me as if I was a piece of garbage. Since when does pizza hut us door dash and not a regular driver and since when are the managers allowed to be so rude to there customers. Never will I order from here again.
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Lana Shumaker
Older woman who works nights is the rudest person I have ever met in customer service. Name is Markle or Morkie or whatever. She was probably lying about her name.
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