Arby’s is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby’s was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby’s brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Fast-food chain, known for its roast beef, serving up hot & cold sandwiches, fries & shakes. Based on 436 reviews, the restaurant has received a rating of 4.0 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
14020 23 Mile Rd, Shelby Twp, MI 48315
Phone: (586) 566-6686
Hours
| Monday
(Labor Day)
|
10 AM–10 PM
Hours might differ
|
| Tuesday | 10 AM–10 PM |
| Wednesday | 10 AM–10 PM |
| Thursday | 10 AM–10 PM |
| Friday | 10 AM–10 PM |
| Saturday | 10 AM–10 PM |
| Sunday | 10 AM–10 PM |
Menu
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Photo Gallery
Reviews
J
Unfortunately, I had a bad experience today. The coke that I was given tasted like a weird Dr Pepper. I kindly asked for a replacement. The lady at the window gave no apology but attitude instead. She asked if I wanted any sauce. I said horsey, ketchup, and Arby’s. I was handed the bag of food which was missing both fries and ketchup. Once again attitude from this lady. Just absolute annoyance that I dared to make her work to correct her mistakes. Fries weren’t cooked well enough and coke was nearly flat. To top it off, the double beef and cheddar I ordered was a regular roast beef sandwich. I didn’t even have time at that point to go back and have them fix it. I doubt I’ll be back.
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Todd M
2 straight drive thru experiences. A month ago we ordered a classic crispy chicken sandwich and it was not fully cooked. Disgusting and unsafe. Today 3 rb sandwiches and a curly fries in the drive thru. Get home and it’s missing the largest sandwich. Never again.
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Anton The Great
Went and placed an online order today on 7/20/2023 at 6:53pm. I pull up to the speaker and the lady informs me it’ll be a couple of minutes and to park out front and they would bring it out. I wait 20 minutes still no food. I go through drive thru again at 7:13pm and pull up to the window and the manager helps me. She had my food ready in hand and says “here you go” in a very rude way. I informed her I waited 20min and I got no apology, and no attempt to even make up for their mistake. I ask for her name and she’s refused to give me her and her managers name and contact info. I asked for a refund and she refused and called the cops on me as I refused to leave the drive thru without getting my money back. We wait for the cops to come and they were nice and asked me to take it up with corporate. She would rather shut down the entire store then offer an apology and make it right for a customer. This older lady with black hair and glasses does not deserve to be a manger and is a huge liability. Not sure what her name is but she’s needs to be held accountable. Zero deescalation skills and zero customer service skills. I called the store today and spoke to GM whose name I believe was nika and she got very defensive and didn’t offer an apology either for my experience. A simple sincere apology could have avoided all of this. I found out the manager I encountered names is Hannah today from the GM. Very disappointed.
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David Parpart
Food is pretty good. Seevice is OK, a little effort would be nice. Got 3 sandwiches and asked for Arby’s sauce. You would think it was a huge deal. Got 2 packs. Asked for some more please and again was like the world. Got 2 more, good enough, didn’t feel like having the guy break a sweat or something.
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Calla Cobb
Wanted that classic roast beef and cheese and Arby’s didn’t disappoint. Also tried their new sweet heat fries. Very good if you like spicy food.
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Suzana Ljulj
Its been a long time since I can remember having Arby’s. Not sure why we waited so long. Our order seemed very fresh and was perfect. My son even said the chicken tenders were the best hes had. The curly fries are on another level of its own.
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Reba Maiorana
Ordered the gyro, it was OK, asked for horsey sauce and didn’t receive. I know that seems petty but I love the sauce on my food
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Will Grimes
Where’s the Beef?!?! Arby’s has it fresh, hot ready just for you..and well me of course! These guys have it together see ya at supper!!
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Noah Barnhart
It’s arbys. The food was fresh and delicious. The service was great. The atmosphere was great. I was in my car the whole time. I used the drive-through.
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Jane W.
Although the staff is super kind. The fries at this location are never fresh. I’ve gone there several times – sadly I should have just asked for hot fries. I’ll probably just drive to a location a bit further when I have a curly fry craving 🙂
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